Student Records & Registration Specialist - Full-Time

Winston-Salem State University; East Winston (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

UNC System Benefits Central

UNC System Retirement Benefits

WSSU Holiday Schedule

WSSU Discounts and Perks

Job summary

Winston-Salem State University is seeking a detail-oriented Student Records and Registration Specialist to join the Office of the Registrar. The role supports essential academic and enrollment operations by delivering professional services related to registration, academic records, and compliance reporting.

The position emphasizes accuracy, confidentiality, and efficient data handling within Ellucian Banner and related systems, while providing responsive front-line support to students, faculty,

Qualifications

• Bachelor’s degree or equivalent combination of training and experience. All degrees must be from accredited institutions.
• Strong attention to detail and data management skills.
• Ability to work independently and make critical assessments related to student data.
• Strong communication and collaboration skills.

Responsibilities

• Maintains the accuracy, integrity, and confidentiality of official student academic records in accordance with FERPA and institutional policy.
• Processes registration transactions to support student progression and enrollment accuracy.
• Manages transcript requests, enrollment verifications, and degree verifications.
• Provides high-quality customer service to students, faculty, staff, alumni, and external constituents via phone, email, and in person.
• Assists with records audits, enrollment and degree reporting, and operational support during peak periods to ensure compliance and service continuity.

Skills

Data management

Attention to detail

Communication skills

Independence

Collaboration

Education

Bachelor’s degree

Job description

Winston-Salem State University is seeking a detail-oriented Student Records and Registration Specialist to join the Office of the Registrar. The role supports essential academic and enrollment operations by delivering professional services related to registration, academic records, and compliance reporting.

The position emphasizes accuracy, confidentiality, and efficient data handling within Ellucian Banner and related systems, while providing responsive front-line support to students, faculty,