Student Records & Registration Specialist

US Lawns; Needham (MA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Free parking

Retirement plan

Job summary

Olin College of Engineering is seeking an Assistant Registrar to serve as a primary contact for the Registrar’s Office and collaborate with academic teams to provide responsive service to students, faculty, staff, and external stakeholders.

The role focuses on standard and non-standard registration, study away, degree audits, transcript work, and advising processes, working with the Associate Registrar to support daily, semester-based, and annual operations.

Qualifications

• Bachelor’s degree required.
• 3–5 years of relevant professional experience, preferably in a college or university environment.
• Excellent customer service, interpersonal, verbal and written communication skills.
• Strong analytical, critical-thinking, and problem-solving skills.
• Strong organizational skills and ability to prioritize in a fast-paced environment.
• Proficiency with Microsoft Office and comfort learning student information systems and databases.

Responsibilities

• Serve as a primary point of contact for the Registrar’s Office and provide student-centered service to the Olin community and external stakeholders.
• Respond to student requests related to transcripts, enrollment verifications, registration, grading, transfer credit, and academic records.
• Triage inquiries and connect individuals with the appropriate office or resource.
• Communicate Registrar policies, procedures, deadlines, and requirements clearly to students, faculty, staff, and other stakeholders.
• Create, process, maintain, and ensure accuracy of records for non-standard academic activities (independent study, cross-registration, Passionate Pursuits, Co-Curricular programs).
• Coordinate home and host cross-registration activities and maintain related records.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Analytical thinking

Problem solving

Organizational skills

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Olin College of Engineering is seeking an Assistant Registrar to serve as a primary contact for the Registrar’s Office and collaborate with academic teams to provide responsive service to students, faculty, staff, and external stakeholders.

The role focuses on standard and non-standard registration, study away, degree audits, transcript work, and advising processes, working with the Associate Registrar to support daily, semester-based, and annual operations.