Student Records & Registration Assistant (Entry Level)

Wilberforce University; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Wilberforce University seeks an Entry Level Registrar Office Assistant to support daily operations of the Registrar’s Office and serve as a primary contact for students, faculty, staff, and visitors. You will assist with academic records, registration, transcripts, enrollment verification, graduation services, data entry, and general office duties.

The ideal candidate is dependable, organized, professional, detail-oriented, student-focused, and willing to learn; training will cover FERPA,

Qualifications

• High school diploma or equivalent required.
• Preferred: associate degree or higher.

Responsibilities

• Provide professional customer service to students, faculty, staff, and visitors.
• Answer phones, emails, and Registrar inquiries.
• Assist with registration, add/drop, transcripts, enrollment verification, and graduation questions.
• Process and maintain student records in Banner or other institutional systems.
• Assist with transcript requests, enrollment verification, degree audits, graduation applications, and diploma distribution.
• Maintain confidentiality and comply with FERPA and institutional policies.
• Support faculty with class rosters, grade submission, and Registrar’s Office processes.
• Assist with end-of-term processing, including grades and graduation preparation.
• Participate in records audits and data verification.

Skills

Strong computer skills

Excellent verbal and written comms

Attention to detail

Confidentiality

Customer service orientation

Education

High school diploma or equivalent

Associate degree or higher

Tools

Banner

Ellucian

Degree Works

Job description

Wilberforce University seeks an Entry Level Registrar Office Assistant to support daily operations of the Registrar’s Office and serve as a primary contact for students, faculty, staff, and visitors. You will assist with academic records, registration, transcripts, enrollment verification, graduation services, data entry, and general office duties.

The ideal candidate is dependable, organized, professional, detail-oriented, student-focused, and willing to learn; training will cover FERPA,