Student Programs Lead - Academics & Communications

Indiana University Bloomington; Bloomington (IN); On-site; USD 51,000 - 53,000; Full time

Job summary

Indiana University Bloomington invites applications for a in-person Student Programming Specialist to lead the academic components of New Student Orientation, including pre-Orientation prep, webinars, and academic sessions. You will liaise with academic advising units, coordinate logistics for incoming students, and spearhead clear, student-facing Orientation communications.

The role also involves hiring, training, and supervising student staff, plus providing housing and operational support

Qualifications

• Bachelor's degree in education, social work, public affairs, counseling, business, or related field.
• Master's degree in higher education, student affairs, or related field preferred.
• 2 years in student services, higher education, or related field.
• Proficient communication skills; maintains professionalism and confidentiality.
• Demonstrates time management, priority setting, and a commitment to quality.
• Flexible to work in a fast-paced, dynamic environment.
• Demonstrates accuracy and diplomacy; capable of presenting effectively.
• Strong customer service orientation and ability to build partnerships.

Responsibilities

• Leads academic components of New Student Orientation and related webinars and courses.
• Acts as primary liaison to academic advising units; coordinates logistics for incoming students.
• Leads development and continuous improvement of New Student Orientation communications and student-facing information.
• Collaborates with staff to craft clear Orientation communications.
• Leads New Student Orientation email and phone operations; directs front-office staff.
• Hires, supervises, trains, and provides development for assigned student staff.
• Provides operational support for housing arrangements for Orientation participants.
• Contributes to development and continuous improvement of New Student Orientation.
• Performs other duties as assigned.

Skills

Communication skills

Professionalism

Time management

Quality focus

Flexibility

Continual learning

Accuracy under pressure

Presentation skills

Customer service

Confidentiality

Judgment and diplomacy

Partnership building

Education

Bachelor's degree (education / related field)

Master's degree (higher education / student affairs)

Job description

Indiana University Bloomington invites applications for a in-person Student Programming Specialist to lead the academic components of New Student Orientation, including pre-Orientation prep, webinars, and academic sessions. You will liaise with academic advising units, coordinate logistics for incoming students, and spearhead clear, student-facing Orientation communications.

The role also involves hiring, training, and supervising student staff, plus providing housing and operational support