Orientation Program and Events Manager (Student Programming Specialist), Orientation

Indiana University Bloomington; Bloomington (IN); On-site; USD 50,000 - 52,000; Full time

Job summary

Indiana University Bloomington is seeking an Orientation Specialist to design and administer inclusive student programming that enhances engagement and experiential learning. You will coordinate logistics, timelines, and staffing to support first-year, transfer, and international students across departments.

The role requires collaboration with campus partners, strong communication, and the ability to manage multiple events and programs in a dynamic environment.

Qualifications

• Education beyond minimum may substitute for work experience.
• 2 years in student services, higher education, or related field.
• Strong written and verbal communication skills are required.
• Ability to coordinate multiple programs and timelines.

Responsibilities

• Interface with students and staff to achieve shared student programming goals.
• Coordinate Orientation logistics with detailed timelines and operations.
• Develop and maintain calendars, schedules, and tools for recruitment, onboarding, and training.
• Serve as liaison between Orientation leadership and events teams for spaces, logistics, and readiness.
• Manage Orientation check-in procedures, staffing, and materials.
• Oversee supplies, purchasing, inventory, and material prep for each program.
• Coordinate safety readiness and emergency procedures with campus partners.
• Manage communication platforms and content, including ZeeMee.
• Provide backup operational support for office communications during peak periods.
• Lead projects and guide undergraduate staff to improve program delivery.
• Perform other duties as assigned.

Skills

Proficient communication

Professionalism

Time management

Quality focus

Adaptability

Knowledge seeking

Attention to detail

Presentations

Customer service

Confidentiality

Judgment & decision making

Tact & diplomacy

Diversity & inclusion

Cross-department collaboration

Education

Bachelor's degree in education, social work, public affairs, counseling, business, or related field

Master's degree in higher education or student affairs (preferred)

Job description

Department

ORIENTATION (BL-ORIE-IUBLA)

Job Summary

Responsible for designing and administering inclusive studentprogramming to enhance and reinforce the academic engagement andexperiential learning capacity of the student experience. Programsmay be focused on the first-year, transfer, under-represented, orgeneral student populations, as well as international or overseasstudy students.

Department Specific Responsibilities

• Interfaces directly with students and collaborates with staffin own department and other departments on shared studentprogramming goals.
• Reporting to the Associate Director for Programming and StudentLeadership, coordinate Orientation logistics and operations bytranslating program priorities into detailed timelines,assignments, communications, and operational processes.
• Develops and maintains OTeam calendars, schedules, andorganizational tools that support recruitment, selection,onboarding, training, and ongoing team communication.
• Serves as the primary operational liaison between Orientationleadership and the OEP events team, coordinating program spaces,facility needs, Orientation moves, event logistics, and operationalreadiness. Provide operational support for events led by OEP asnegotiated.
• Manages Orientation check-in operations, including procedures,staffing assignments, materials, technology needs, traffic flow,and coordination with campus and departmental partners.
• Manages supplies and operational resources, includingpurchasing, inventory, storage, equipment rental and distribution,and preparation of materials for each program.
• Coordinates OTeam and Orientation safety readiness, requiredforms, emergency procedures, and operational response plans incollaboration with Orientation leadership and appropriate campuspartners.
• Coordinates assigned communication and engagement platforms,including ZeeMee, ensuring responsibilities, content needs,processes, and timelines are effectively managed.
• In coordination with the Assistant Director of Academics andCommunications, provide backup operational support for sharedoffice communications, student advising appointment assignments,and related processes during peak periods, staff absences, andother identified needs.
• Provides project coordination and workflow direction toundergraduate staff and part-time team members assigned tooperational projects; identify operational challenges, recommendsolutions, and independently manage projects that improve teameffectiveness and the Orientation experience.
• Performs other duties as assigned.

General Responsibilities

• Develops and implements programs and initiatives geared atenhancing and reinforcing the academic engagement and experientiallearning capacity of the student experience. Projects programmingoutcomes at the program, department/division, or campus level.
• Interfaces directly with students, attending studentprogramming events and gathering satisfaction feedback from studentparticipants to implement into future student programminginitiatives and objectives.
• Collaborates with staff in own department and otherdepartments, as well as academic and campus leaders, on sharedstudent programming goals, often coordinating funding to sponsorstudent programs.
• Measures and evaluates effectiveness of student programsagainst projected outcomes; regularly prepares reports on impact tostudents and budget and may present to stakeholders oneffectiveness and to secure funding for initiatives movingforward.
• Serves on committees and performs student programming researchacross the field of higher education and at peer institutions toidentify and recommend best practices.
• Plans and coordinates communications for student programminginitiatives to ensure student participation and inclusion.
• May provide guidance to other Student Programming Specialists;makes process recommendations to manager for improved delivery ofservice.

Qualifications

Combinations of related education and experience may beconsidered. Education beyond the minimum required may besubstituted for work experience. Work experience beyond the minimumrequired may be substituted for education.

EDUCATION

Required

• Bachelor's degree in education, social work, public affairs,counseling, business, or related field.

Preferred

• Master's degree in higher education, student affairs, orrelated field.

WORK EXPERIENCE

Required

• 2 years in student services, higher education, or relatedfield.

SKILLS

Required

• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamicenvironment.
• Seeks to acquire knowledge in area of specialty.
• Highly thorough and dependable.
• Demonstrates a high level of accuracy, even underpressure.
• Develops and delivers effective presentations.
• Demonstrates customer service skills.
• Demonstrates ability to maintain confidential information.
• Demonstrates excellent judgment and decision makingskills.
• Demonstrates excellent judgment, tact, and diplomacy.
• Commitment to working with all people
• Ability to build strong partnerships with students and otheruniversity departments.

Working Conditions / Demands

This role requires the ability to effectively communicate and tooperate a computer and other standard office productivityequipment. The position involves sedentary work as well as periodsof time moving around an office environment and the campus. Theperson in this role must be able to perform the essential functionswith or without an accommodation.

Work Location

Indiana University Bloomington

This is an in person position.

Advertised Salary

$50,000.00 - $52,000.00 annually

Work Hours

Standard hours are Monday-Friday, 8:00am - 5:00pm with occasionalevenings and weekends.

Benefits Overview

For full-time staff employees, Indiana University offers a widearray of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, criticalillness, and supplemental accidental death & dismembermentinsurance
• Base retirement plan with generous IU contributions, subject tovesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IUcourses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteerevents
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IUBenefit Programs Brochure.

Job Classification

Career Level: Career

FLSA: Exempt

Job Function: Student Services

Job Family: Student Programming

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Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on theadvertised Close Date. This posting may be closed at any time atthe discretion of the University, but will remain open for aminimum of 5 business days. To guarantee full consideration, pleasesubmit your application within 5 business days of the PostedDate.

If you wish to include a cover letter, you may include it with yourresume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider ofADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discriminationhere which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policystatements, crime and fire statistics for all Indiana Universitycampuses, is available online. You may also request aphysical copy by emailing IU Public Safety at [e-mail] or by visiting IUPD.

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