Associate Director (Student Programming Leader), Transfer Recruitment and Initiatives, Office of Admissions

Indiana University Bloomington; Bloomington (IN); Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical and dental insurance

Health savings account

Flexible spending accounts

Life insurance

Retirement plan

Tuition subsidy

Paid holidays

Paid time off

Employee assistance program

Job summary

Indiana University Bloomington is seeking a role within the Office of Enrollment Management to lead transfer student programs and oversee a staff dedicated to student programming. The position involves coordinating Hoosier Link, planning recruitment initiatives, and managing performance and budgets.

The role requires a Bachelor's degree (Master's preferred) in related fields, 2 years of relevant experience, and strong communication, organizational, and collaboration skills.

Qualifications

• Bachelor's degree in student programs, social work, or related field.
• 2 years in student programs, higher education student affairs, or related field.
• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Excellent organizational skills.
• Excellent collaboration and team building skills.
• Effectively coaches and delivers constructive feedback.
• Instills commitment to organizational goals.
• Ability to influence internal and/or external constituents.
• Demonstrates excellent judgment and decision-making skills.
• Demonstrates ability to maintain confidential information.
• Effective conflict management skills.
• Demonstrates customer service skills.
• Possesses flexibility to work in a fast-paced, dynamic environment.
• Ability to interpret federal, state, and institutional rules and regulations and required procedures associated with compliance.
• Ability to build strong partnerships with students and other university departments.

Responsibilities

• Contributes to leadership, directs and evaluates transfer student programs offered through the Office of Admissions.
• Provides operational management and oversight to a team of student programming staff.
• Analyzes, monitors, and evaluates performance of assigned staff; sets priorities and conducts reviews.
• Leads transfer student programs including Hoosier Link and related policies with stakeholders.
• Plans and executes undergraduate recruitment initiatives and campus events, including travel within the state.
• Engages in recruitment efforts and yield strategies, reviewing files and trends.
• Tracks participation and summarizes institutional metrics for program assessment.
• Evaluates and ensures quality of programming; manages hiring and budget decisions.
• Provides day-to-day operational management of student programming staff.
• Identifies issues and implements solutions to improve processes and efficiency.
• Ensures staffing, scheduling, training, and development for staff.
• Keeps leadership informed on trends and problems in the field.

Skills

Communication skills

Professionalism

Time management

Quality orientation

Organization

Team collaboration

Coaching and feedback

Partnership building

Judgment and decision-making

Confidentiality

Conflict management

Customer service

Adaptability

Education

Bachelor's degree in student programs, social work, or related field

Master's degree in higher education student affairs or related field

Job description

ADMISSIONS ORG (BL-ADMS-IUBLA)

The Office of Enrollment Management serves Indiana University (IU) Bloomington by recruiting, enrolling, and serving the undergraduate population. We are deeply committed to transforming students lives through access, engagement, and success while becoming the most innovative, strategic, and visionary enrollment management team in the nation. With a strong focus on diversity and excellent service, OEM works with campus partners to make IU Bloomington the best university possible.

Department Specific Responsibilities

• Contributes to the leadership, directs and evaluates the transfer student programs offered through the Office of Admissions.
• Provides operational management and oversight to a team of student programming staff.
• Analyzes, monitors, and evaluates performance of assigned staff, including professional and student staff; establishes work priorities, conducts performance reviews, and provides corrective action as needed.
• Provides leadership, direction, budget oversight, and project management of programs specifically serving transfer students, including early transition programming and continued programs focused on supporting and retaining students.
• Coordinates the Hoosier Link program, providing leadership for this collaborative transition program for the Bloomington campus and the Ivy Tech campuses. Develops and integrates the goals, operational policies and procedures with other university stakeholders. Coordinates programming on the IU campus to prepare students for the transition from Ivy Tech to IU Bloomington.
• Plans, executes, participates in targeted undergraduate student recruitment initiatives, including the freshmen and IU transfer pathways, through campus presentations, events, and prospective student meetings. Some of these initiatives will include travel off campus and around the state.
• Engages in recruitment efforts, including outreach, file review, yield strategies, and pathway clarity, while providing feedback on transfer student trends.
• Tracks participation and engagement trends to summarize aggregate academic metrics for program assessment and high-level outcomes.
• Evaluates and ensures quality and effectiveness of all programming and services falling under the individual's oversight; makes hiring decisions and determines and evaluates budgets.

General Responsibilities

• Provides day-to-day operational management of student programming staff.
• Establishes short-term operational objectives.
• Identifies operational issues and/or areas of improvement and implements solutions to improve processes and/or operational efficiency.
• Analyzes, monitors, and evaluates performance of assigned staff; establishes work priorities, conducts performance reviews, and provides corrective action as needed.
• Ensures adequate staffing and effective scheduling; participates and informs employment decisions for assigned staff.
• Provides direct supervision and oversight of assigned staff and activities; impacts, and is held accountable for, the performance of team and/or assigned staff.
• Ensures and provides training to assigned staff to improve student programming operations; researches and identifies development opportunities for assigned staff.
• Researches and stays up to date on new industry student programming standards, best practices, and emerging technology; keeps next-level leader(s) informed of trends and significant problems.

Education Required

• Bachelor's degree in student programs, social work, or related field.

Education Preferred

• Master's degree in higher education student affairs or related field.

Work Experience Required

• 2 years in student programs, higher education student affairs, or related field.

Work Experience Preferred

• 4 years in student programs, higher education student affairs, or related field.

Skills Required

• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Excellent organizational skills.
• Excellent collaboration and team building skills.
• Effectively coaches and delivers constructive feedback.
• Instills commitment to organizational goals.
• Ability to influence internal and/or external constituents.
• Demonstrates excellent judgment and decision-making skills.
• Demonstrates ability to maintain confidential information.
• Effective conflict management skills.
• Demonstrates customer service skills.
• Possesses flexibility to work in a fast-paced, dynamic environment.
• Ability to interpret federal, state, and institutional rules and regulations and required procedures associated with compliance.
• Ability to build strong partnerships with students and other university departments.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

This role requires some travel managing a 1st year recruitment territory. This role will also require attendance to some night and weekend events as needed.

Bloomington, Indiana

This position is eligible to work a hybrid schedule (mix between 1 day remote workday and 4 days in-person workdays), subject to change in the future based on university policy and business needs.

$60,000 annually

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Operational

FLSA: Exempt

Job Function: Student Services

Job Family: Student Programming

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [e-mail] or by visiting IUPD.

Telephone: [phone]