Student Maintenance Assistant

Auburn; Auburn (AL); On-site; USD 17,000 - 21,000; Part time

Job summary

Auburn University Libraries is seeking a Student Assistant for the Circulation Unit to support daily operations and assist faculty, staff, and students. This role may work up to 20 hours per week, depending on library needs.

Responsibilities include assisting patrons at the Circulation/Mell Desk, helping with the online catalog, shelving using Library of Congress classifications, and basic data entry. Enrolled Auburn University students are eligible to apply.

Qualifications

• Enrolled Auburn University student eligible for campus employment.
• Must provide detailed availability for each day within library hours.
• All application questions must be completed and accurate.

Responsibilities

• Provide direct service to library patrons at the Circulation/Mell Desk, including checking materials in and out.
• Assist patrons with using the online catalog, locating materials, and searching for resources.
• Perform alphanumeric sorting and shelving using the Library of Congress classification system.
• Conduct shelf reading and straighten materials in public areas.
• Answer calls, respond to inquiries, and update records.
• Assist with processing and maintaining the course reserves collection.

Skills

Public service

Customer service

Interpersonal skills

Attention to detail

Multitasking

Punctuality

Teamwork

Organization

Education

Enrolled student at Auburn University

Tools

Voyager

ShelfLister

iPad

Job description

Overview

Auburn University Libraries is seeking applicants for the position of Student Assistant in the Circulation Unit. This role supports faculty, staff, and students by assisting with the daily operations of the unit. Student assistants may work up to 20 hours per week, depending on operational needs.

Library Hours (Fall & Spring):

Sun 12:45pm-midnight

M-Th 7:15am-midnight

Fri 7:15am-9pm

Sat 8:45am-6:15pm

Responsibilities

• Provide direct service to library patrons at the Circulation/Mell Desk, including checking materials in and out, answering questions, and directing patrons.
• Assist patrons with using the online catalog, locating materials, and searching for resources.
• Perform alphanumeric sorting and shelving using the Library of Congress classification system.
• Conduct shelf reading, straighten materials, and clear browsed items from public areas.
• Answer telephone calls, respond to inquiries, and transfer calls.
• Update records and perform general data entry.
• Assist with processing and maintaining the course reserves collection.
• Assist patrons with understanding library fines and fees.
• Conduct inventory of the RBD book collection using the ShelfLister program on an iPad.
• Search for and retrieve missing or trace-requested items.
• Recycle withdrawn materials.
• Collect materials from the processing area for shelving.
• Prepare and replace range labels as needed.
• Perform forward and backward shifting of materials to maintain shelf space.
• Apply labels and stickers to library materials
• Run reports and assist with basic financial tracking.
• Research patron account issues.
• Accept and process payments.
• Update patron financial records in Voyager, including processing payments and fee adjustments.
• Educate patrons and the public on library policies, including borrowing privileges, fines, and services for community users.
• Assign and inspect study carrels.
• Assist with maintenance of reserves and new book collections, including processing lists.

Student Lead (as applicable):

After completing at least one semester in RBD, high-performing student assistants may be selected to serve as Student Lead. In addition to the responsibilities listed above, duties include: Responding to building and patron emergencies.

• Lead student employee team and ensuring completion of assigned duties.
• Report facility maintenance issues.
• Open and close the building and ensure all patrons have exited at closing time.

Qualifications

• Enrolled student at Auburn University
• All application questions must be completed
• Must provide detailed availability for each day of the week within library operating hours

Minimum Knowledge, Skills, and Abilities

Preferred Skills:

• Demonstrated interest in public service and delivering high-quality customer service.
• Ability to work collaboratively and interact professionally with faculty, staff, and students.
• Strong interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Demonstrated dependability, including consistent attendance and punctuality.
• Ability to multitask and work effectively in a fast-paced environment.

Physical Requirements:

• Ability to perform tasks that may include standing, walking, reaching, handling materials, and occasionally lifting or moving items weighing up to 25 pounds.

Why Work at Auburn?

Why should YOUconsider student employment at Auburn University?

• Gain valuable work experience! Student employment allows you to explore different interests, identify strengths, and make informed decisions about your future career goals.
• Build your network! Interacting with faculty, staff, and fellow students can lead to valuable connections and potential mentors.
• Make a difference!Have the satisfaction of knowing YOUare a part of providing the premier academic experience at Auburn and the life-changing work our students and employees perform.

Equal Opportunity Compliance Statement

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.