Student IT Support Specialist (EASTERN CAMPUS)

Ohio University; St. Clairsville (OH); On-site; USD 12,398 - 17,908; Part time

Job summary

Ohio University is hiring a Student IT Support Specialist to work on its Eastern Campus in St. Clairsville, Ohio. The role involves providing technical assistance by troubleshooting software and hardware issues, and supporting help desk tasks across the campus.

The position is part-time and student hourly, paying $11.00 per hour. Candidates must be enrolled in classes and maintain a minimum GPA of 2.0 or higher; flexible hours include mornings and evenings as needed.

Qualifications

• Must be enrolled as a student with GPA 2.0 or higher.
• Basic knowledge of office software and communication tools.
• Ability to troubleshoot software and hardware issues.
• Support help desk, classroom operator, and event technology tasks.

Responsibilities

• Provide help desk support including answering calls and logging issues.
• Check out, deliver, inventory, test, and clean computer equipment.
• Ensure classroom tech is powered, connected and functioning; handle materials.
• Operate AV equipment during campus events and log issues via Teams.

Skills

Help desk support

Hardware basics

Office software

Communication tools

Education

Enrolled as a student at Ohio University or other post-secondary institution

Tools

AV equipment

Classroom technology

Job description

Ohio University is hiring a Student IT Support Specialist to work on its Eastern Campus in St. Clairsville, Ohio. The role involves providing technical assistance by troubleshooting software and hardware issues, managing IT support tasks such as help desk support, classroom operator support, and event technology assistance to ensure smooth technological operations across the campus.

Highlights

• Provide help desk support including answering calls, entering work orders, and resolving simple issues.
• Check out, deliver, inventory, test, and clean computer equipment.
• Ensure classroom technology is powered, connected, and functioning; distribute and collect class materials.
• Operate and troubleshoot computer, audio, and AV equipment during campus events.
• Use communication tools such as Microsoft Teams to log classroom technical issues.
• Required to be enrolled in classes at Ohio University or other post-secondary/secondary institution and maintain a minimum cumulative GPA of 2.0 or higher.
• Basic knowledge of office software and communication tools is necessary.
• Part‑time, student hourly position paying $11.00 per hour.
• Flexible work hours including mornings and evenings as needed.
• Limited supervisory responsibilities and routine problem‑solving under supervision.