Student Housing Leasing Specialist

University Partners; Lubbock (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

University Partners in Lubbock, TX, is seeking a Leasing Consultant to support leasing, marketing, and resident relations with exceptional customer service and attention to detail. You will help achieve occupancy and revenue goals while presenting communities and guiding prospective residents through the application process.

You will conduct tours, review applications, prepare leases, and coordinate with marketing for outreach.

Qualifications

• Strong customer service and sales experience.
• Clear communication and interpersonal abilities.
• Ability to explain lease documents clearly.
• Detail-oriented with strong organizational skills.
• Multitasking and time-management skills.
• Ability to maintain confidentiality.
• Ability to work independently and in a team environment.
• Basic math skills for rent calculations.
• Weekend availability during peak leasing season.
• Comfort with using social media for marketing and outreach.

Responsibilities

• Provide excellent customer service to residents, prospects, guests, and vendors.
• Lease apartments to meet occupancy and revenue goals.
• Follow Fair Housing standards in all interactions.
• Conduct tours and present community features and amenities.
• Support marketing and outreach efforts.
• Review applications including income, credit, and background screening.
• Prepare and maintain lease files and required documentation.
• Verify apartment readiness prior to move-in.
• Support lease renewal and retention efforts.
• Track leads, guest cards, and follow-ups in property management systems.
• Respond to calls, emails, and resident communication professionally and timely.
• Assist with work order entry and maintenance communication.
• Support move-in processes including documentation and system setup.
• Maintain leasing office, model units, and amenity presentation.
• Maintain knowledge of market competitors, pricing, and concessions.
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all community policies.
• Ensure understanding of required application information, screening process, policies, and procedures.

Skills

Customer service

Sales skills

Communication

Interpersonal skills

Detail orientation

Time management

Confidentiality

Teamwork

Weekend availability

Social media marketing

Education

High School Diploma or GED

Bachelor’s Degree

Job description

University Partners in Lubbock, TX, is seeking a Leasing Consultant to support leasing, marketing, and resident relations with exceptional customer service and attention to detail. You will help achieve occupancy and revenue goals while presenting communities and guiding prospective residents through the application process.

You will conduct tours, review applications, prepare leases, and coordinate with marketing for outreach.