Student Housing Leasing Pro: Tours, Marketing & Community

Tailwind Group; Norman (OK); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Vacation and Sick Time + 12 Paid Holid

401(k) with company matching

On-the-job training and career develop

Paid Parental Leave

Job summary

Tailwind Group in Norman, Oklahoma is seeking a Leasing Specialist to execute the property's sales and marketing strategy. You'll build relationships with residents and prospects, promote the property, and help meet leasing and occupancy goals.

This full-time, in-office role offers a schedule Tuesday to Friday 9:00am–6:00pm and Saturday 9:30am–4:00pm, with occasional after-hours as needed. Compensation includes $15.00-$18.00 per hour plus commission.

Qualifications

• High school diploma or equivalent.
• 2+ years of experience in customer service, sales, or retail.
• 1+ year of progressive experience in student housing preferred.
• Knowledge of Fair Housing laws and general real estate principles.

Responsibilities

• Demonstrate excellent customer service with residents, prospects, vendors, officials, and community members; prioritizing others and fighting for their highest possible good.
• Maintain exceptional curb appeal and take pride in the property grounds, amenities, and common areas; regularly walk and monitor the tour path and model unit.
• Support the property leasing efforts to achieve the budgeted occupancy each year.
• Achieve pre-leasing milestones throughout the year as aligned with company and property goals.
• Act as a salesperson for the property by giving memorable tours, quickly responding to leasing inquiries, and converting prospects to the next step of the sales process through personalized follow-up.
• As assigned, support in the training and development of the Community Assistant(s) on sales techniques, customer engagement, and tour best practices.
• Maintain thorough product knowledge of the property, competition, and local market conditions.
• Assist in the execution of the monthly marketing calendar including resident events, housing fairs, digital advertising, and outreach marketing.
• Execute assigned outreach marketing efforts on campus and in the community, including customer appreciation and other special events.
• Build relationships with current residents and create a sense of community for both residents and prospects.
• Aid in the creation and execution of social media content and page management including regular posting, responding to comments, and fostering community engagement.
• Explore opportunities for partnerships and collaborations with local businesses and organizations to expand the property's reach within the community.
• Assist in the annual unit turnover process and help execute move-in/move-out procedures.
• Assist the Leasing & Marketing Manager with accurate documentation and execution of leases within the property management system.
• Maintain a professional appearance and adhere to the company dress code at all times.

Skills

Customer service

Sales experience

Retail experience

Communication skills

Education

High school diploma or equivalent

Tools

Entrata software

Job description

Tailwind Group in Norman, Oklahoma is seeking a Leasing Specialist to execute the property's sales and marketing strategy. You'll build relationships with residents and prospects, promote the property, and help meet leasing and occupancy goals.

This full-time, in-office role offers a schedule Tuesday to Friday 9:00am–6:00pm and Saturday 9:30am–4:00pm, with occasional after-hours as needed. Compensation includes $15.00-$18.00 per hour plus commission.