Student Housing Leasing Pro — Dynamic Community Builder

Tailwind Group Inc; Norman (OK); On-site; USD 42,981,000 - 51,577,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid holidays

401(k) with company matching

On-the-job training

Parental leave

Job summary

Tailwind Group Inc. in Norman, OK is seeking a Leasing Specialist to drive sales and marketing at the 2900 Norman student housing property.

You will build relationships with residents and prospects, promote the property, and execute the marketing plan to meet occupancy goals. This full-time, in-office role runs Tuesday–Friday 9:00am–6:00pm and Saturday 9:30am–4:00pm, with occasional nights/weekends as needed.

Qualifications

• High school diploma or equivalent.
• Two or more years of experience in customer service, sales, or retail.
• One or more years of progressive experience in student housing preferred.

Responsibilities

• Demonstrate excellent customer service with residents, prospects, vendors, officials, and community members; prioritizing others and fighting for their highest possible good.
• Maintain exceptional curb appeal and take pride in the property grounds, amenities, and common areas. Regularly walk and monitor the tour path and model unit.
• Support the property leasing efforts to achieve the budgeted occupancy each year.
• Achieve pre-leasing milestones throughout the year as aligned with company and property goals.
• Act as a salesperson for the property by giving memorable tours, quickly responding to leasing inquiries, and converting prospects to the next step of the sales process through personalized follow-up.
• As assigned, support in the training and development of the Community Assistant(s) on sales techniques, customer engagement, and tour best practices.
• Maintain thorough product knowledge of the property, competition, and local market conditions.
• Assist in the execution of the monthly marketing calendar including resident events, housing fairs, digital advertising, and outreach marketing.
• Execute assigned outreach marketing efforts on campus and in the community, including customer appreciation and other special events.
• Build relationships with current residents and create a sense of community for both residents and prospects.
• Aid in the creation and execution of social media content and page management including regular posting, responding to comments, and fostering community engagement.
• Explore opportunities for partnerships and collaborations with local businesses and organizations to expand the property's reach within the community.
• Assist in the annual unit turnover process and help execute move-in/move-out procedures.
• Assist the Leasing & Marketing Manager with accurate documentation and execution of leases within the property management system.
• Maintain a professional appearance and adhere to the company dress code at all times.

Skills

Customer service

Sales experience

Communication

Relationship building

Education

High school diploma or equivalent

Tools

Entrata software

Job description

Tailwind Group Inc. in Norman, OK is seeking a Leasing Specialist to drive sales and marketing at the 2900 Norman student housing property.

You will build relationships with residents and prospects, promote the property, and execute the marketing plan to meet occupancy goals. This full-time, in-office role runs Tuesday–Friday 9:00am–6:00pm and Saturday 9:30am–4:00pm, with occasional nights/weekends as needed.