Student Housing Coordinator - On-Campus Impact

Santa Clara University; Santa Clara (CA); On-site; USD 39,000 - 46,000; Full time

Job summary

Santa Clara University is seeking a Housing Assignments Coordinator to support housing applications, room assignments, waitlists, and related processes for students and families. The role requires strong organization, attention to detail, and excellent customer service in a university housing environment.

The coordinator will manage records across StarRez and Illumia, assist with summer housing and move-in/out activities, and collaborate with campus partners to ensure timely, accurate housing

Qualifications

• Strong organization and time management skills.
• Attention to detail and accuracy when processing information.
• Clear written and verbal communication.
• Customer service and interpersonal skills.
• Ability to maintain organized records and follow established procedures.
• Basic data management and reporting skills.
• Proficiency with common office software and the ability to learn new administrative systems.

Responsibilities

• Process housing applications, room assignments, roommate requests, waitlists, and assignment changes in accordance with procedures and timelines.
• Assist with undergraduate, graduate, and law student assignment processes, including continuing student room selection.
• Coordinate administrative tasks for undergraduate summer housing, Neighborhood Unit assignments, and Early Arrival, including tracking applications, updating records, preparing rosters, and communicating procedures.
• Process routine room changes, cancellations, and related requests, referring exceptions and complex cases to the Assistant Director.
• Update assignments and related records when rooms become unavailable due to maintenance or other needs, using designated systems.
• Assist with temporary housing placements and student relocations as directed by the Assistant Director.
• Prepare assignment information and support materials for move-in, move-out, room selection, and major housing transitions.

Skills

Organization/Time management

Attention to detail

Communication

Customer service

Record keeping

Data management

Office software

Education

Bachelor's Degree

Job description

Santa Clara University is seeking a Housing Assignments Coordinator to support housing applications, room assignments, waitlists, and related processes for students and families. The role requires strong organization, attention to detail, and excellent customer service in a university housing environment.

The coordinator will manage records across StarRez and Illumia, assist with summer housing and move-in/out activities, and collaborate with campus partners to ensure timely, accurate housing