Student Housing Assignments Specialist

Ajcunet; Santa Clara (CA); On-site; USD 39,000 - 46,000; Full time

Job summary

Santa Clara University is seeking a Housing Assignments Coordinator to manage housing applications, room assignments, waitlists, and related processes for undergraduate, graduate, and professional students. The role supports summer housing, early arrival, and neighborhood unit assignments while coordinating with campus partners.

The position emphasizes strong organization, meticulous records, and excellent customer service. Complex cases are escalated to the Assistant Director.

Qualifications

• Bachelor's degree required.
• 1–2 years of relevant university housing or administrative support experience preferred.
• Strong organizational and data management skills are essential.
• Excellent customer service and communication abilities are required.

Responsibilities

• Process housing applications, room assignments, roommate requests, waitlists, and assignment changes.
• Assist undergraduate, graduate, and law student assignment processes, including continuing student room selection.
• Coordinate summer housing, Neighborhood Unit assignments, and Early Arrival processes; track applications and update records.
• Monitor occupancy, waitlists, and housing utilization to inform planning and decision-making.
• Maintain and verify housing data in StarRez, Illumia, and other systems; prepare reports and rosters.
• Provide frontline customer service to students and families; coordinate with campus partners as needed.

Skills

Organization

Attention to detail

Customer service

Communication

Time management

Education

Bachelor's Degree

Tools

StarRez

Illumia

Microsoft Office

Google Workspace

Job description

Santa Clara University is seeking a Housing Assignments Coordinator to manage housing applications, room assignments, waitlists, and related processes for undergraduate, graduate, and professional students. The role supports summer housing, early arrival, and neighborhood unit assignments while coordinating with campus partners.

The position emphasizes strong organization, meticulous records, and excellent customer service. Complex cases are escalated to the Assistant Director.