Housing Assignment Coordinator

Santa Clara University; Santa Clara (CA); On-site; USD 39,000 - 46,000; Full time

Job summary

Santa Clara University is seeking a Housing Assignments Coordinator within Auxiliary Services to manage housing applications, room assignments, waitlists, and related processes for undergraduate and graduate students.

Reporting to the Assistant Director, Housing Assignments, the coordinator will maintain records, respond to inquiries, monitor occupancy, and coordinate tasks with campus partners to support a positive on-campus living experience.

Qualifications

• Experience administering housing applications and room assignments.
• Strong organizational and analytical skills.
• Excellent customer service and attention to deadlines.

Responsibilities

• Housing Assignments: Process housing applications, room assignments, roommate requests, waitlists, and assignment changes in accordance with procedures and timelines.
• Assist with undergraduate, graduate, and professional student assignment processes, including continuing student room selection.
• Coordinate administrative tasks for undergraduate summer housing, Neighborhood Unit assignments, and Early Arrival.

Job description

Position Title:

Housing Assignment Coordinator

Position Type:

Regular

Hiring Range:

$28.03 - $33.65 per hour; Compensation will be based on education, experience, skills relevant to the role, and internal equity.

Pay Frequency:

Hourly

A. OVERVIEW

As part of Auxiliary Services at Santa Clara University, Housing Services manages university owned housing for approximately 3,600 undergraduate, graduate, and law students, as well as live-on faculty and staff, and University visitors, across 16 residence halls, 20 off-campus homes, and two apartment complexes. Housing Services is responsible for housing assignments, operations, facilities oversight, and investment in residential facilities. With a strong focus on collaboration, Housing Services works in partnership with Residential Learning Communities (RLCs), the Office of Residence Life, Conference Services, and other campus departments to coordinate residential and summer programs and support a positive on-campus living experience that promotes student engagement, community, and well-being.

B. POSITION PURPOSE

The Housing Assignments Coordinator supports the administration of housing assignments and related processes for undergraduate, graduate, and professional students. Reporting to the Assistant Director, Housing Assignments, the Coordinator carries out established procedures for housing applications, room assignments, waitlists, room changes, cancellations, summer housing, and Neighborhood Unit assignments.

The Coordinator serves as a primary point of contact for students, families, and campus partners regarding housing assignments inquiries, maintains accurate housing records, monitors assignment activity and occupancy, and coordinates assignment-related tasks with other University departments. The position requires strong organizational skills, attention to detail, customer service, and the ability to manage recurring processes and deadlines. The Coordinator consults with the Assistant Director regarding exceptions, complex requests, and matters requiring interpretation of University policy or administrative judgment.

C. ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Housing Assignments

• Process housing applications, room assignments, roommate requests, waitlists, and assignment changes in accordance with established procedures and timelines.
• Assist with undergraduate, graduate, and law student assignment processes, including continuing student room selection.
• Coordinate administrative tasks for undergraduate summer housing, Neighborhood Unit assignments, and Early Arrival, including tracking applications, updating records, preparing