Student Housing Assignments Coordinator

The University of Central Florida Board of Trustees; Orlando (FL); On-site; USD 22,000 - 24,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid time off

Retirement savings

Employee discounts

Education assistance

Job summary

The University of Central Florida Board of Trustees is seeking a Housing Assignment Assistant within the Housing and Residence Life team. You will serve as a trusted contact for students, families, and staff, handling inquiries and coordinating housing assignments with accuracy and care.

You will work with StarRez and PeopleSoft, support front desk operations, and participate in university events to ensure a positive student housing experience.

Qualifications

• Must have High School Diploma or Equivalent and 0+ years of relevant experience.
• Experience in a higher education or similar setting is preferred.
• Familiarity with housing or student information management systems such as StarRez or PeopleSoft.
• Strong customer service skills in a fast-paced, high-volume administrative environment; strong organizational skills.

Responsibilities

• Answer incoming telephone calls and provide accurate information or transfer to staff.
• Train staff and student assistants on the phone system.
• Use StarRez and PeopleSoft to locate and share accurate information with callers.
• Respond to questions/requests via department email.

Skills

Customer service

Communication

Administrative support

Organizational skills

Education

High School Diploma or Equivalent

Tools

StarRez

PeopleSoft

Job description

The University of Central Florida Board of Trustees is seeking a Housing Assignment Assistant within the Housing and Residence Life team. You will serve as a trusted contact for students, families, and staff, handling inquiries and coordinating housing assignments with accuracy and care.

You will work with StarRez and PeopleSoft, support front desk operations, and participate in university events to ensure a positive student housing experience.