Student Housing Admin Specialist — Intermediate Support

The Pennsylvania State University; Ferguson Township (PA); On-site; USD 41,000 - 59,000; Full time

Benefits offered by this job

75% tuition discount

Benefits package

Job summary

The Pennsylvania State University Housing Assignment Office is seeking an Administrative Assistant - Intermediate Support to provide customer service to current and prospective students and their families. This role performs complex tasks with minimal supervision and supports housing operations on campus in University Park.

Responsibilities include answering calls, managing the Housing Assignment Office email inbox, processing accommodation requests, generating reports in LionPATH and related

Qualifications

• GED or HS diploma is required.
• Minimum 2+ years of relevant experience.
• Excellent written and verbal communication; ability to handle confidential information.

Responsibilities

• Answer telephone calls; greet and refer visitors.
• Manage Housing Assignment Office email inbox and respond to inquiries.
• Process and track housing accommodation requests and maintain database.
• Generate and process daily reports in University systems (LionPATH, eLiving, iTwo).
• Create and maintain files, databases, and reports.
• Assist with website content and maintaining pages; review marketing material.
• May assist in supervision and training of students and staff.

Education

HS diploma or GED

Tools

LionPATH

eLiving

iTwo

Microsoft Office

Job description

The Pennsylvania State University Housing Assignment Office is seeking an Administrative Assistant - Intermediate Support to provide customer service to current and prospective students and their families. This role performs complex tasks with minimal supervision and supports housing operations on campus in University Park.

Responsibilities include answering calls, managing the Housing Assignment Office email inbox, processing accommodation requests, generating reports in LionPATH and related