Campus Housing Admin & Student Support Specialist

Penn State University; Northern (KY); Hybrid; USD 41,000 - 59,000; Full time

Benefits offered by this job

75% tuition discount

Job summary

The Pennsylvania State University Housing Assignment Office is seeking an Administrative Assistant - Intermediate Support to provide high-quality customer service to students and families on campus. The role handles inquiries, coordinates housing accommodations, and generates reports across university systems with minimal supervision.

Responsibilities include processing payments, assisting with website content, supporting events, and helping with project coordination.

Qualifications

• GED or HS diploma required.
• 2+ years of relevant experience.

Responsibilities

• Answer telephone calls; greet and refer visitors.
• Manage Housing Assignment Office email inbox; respond to emails.
• Process and track housing accommodation requests; maintain accommodations database.
• Generate and process daily reports through LionPATH, eLiving, iTwo, etc.

Skills

Customer service

Email management

Microsoft Office

Communication skills

Policy knowledge (FERPA)

Team collaboration

Education

GED/HS diploma

2+ years relevant experience

Tools

LionPATH

eLiving

iTwo

Point-of-Sale system

Website content management

Job description

The Pennsylvania State University Housing Assignment Office is seeking an Administrative Assistant - Intermediate Support to provide high-quality customer service to students and families on campus. The role handles inquiries, coordinates housing accommodations, and generates reports across university systems with minimal supervision.

Responsibilities include processing payments, assisting with website content, supporting events, and helping with project coordination.