Student Health Admin & Front Desk Coordinator

Arcadia University; Glenside (PA); On-site; USD 28,000 - 40,000; Full time

Job summary

Arcadia University in Glenside seeks an Administrative Assistant for the Student Health Services (SHS). The 37.5-hour weekly, 10-month position supports daily administrative operations, greets students, manages appointments, and ensures privacy compliance under HIPAA and FERPA.

The role involves coordination with campus partners and front-line service to the university community. Applicants should have at least one year of related experience, strong communication skills, and proficiency with

Qualifications

• At least one year of related experience in a medical or university setting.
• CPR/AED certification or ability to obtain within 90 days.
• Strong HIPAA/FERPA privacy awareness and confidentiality.
• Excellent communication and customer service skills.
• Proficiency with Medicat, Salesforce, PowerCampus, and Microsoft Office.

Responsibilities

• Answer SHS phone lines and assist students with questions and resources.
• Greet patients, verify insurance, and complete check-out including electronic payments.
• Schedule and follow up on appointments and referrals.
• Maintain student health records and ensure privacy compliance.
• Coordinate health holds and communicate missing requirements to students.

Skills

Customer service

Communication

Organizational skills

Teamwork

Tools

MediCat

Salesforce

PowerCampus

Microsoft Office

Job description

Arcadia University in Glenside seeks an Administrative Assistant for the Student Health Services (SHS). The 37.5-hour weekly, 10-month position supports daily administrative operations, greets students, manages appointments, and ensures privacy compliance under HIPAA and FERPA.

The role involves coordination with campus partners and front-line service to the university community. Applicants should have at least one year of related experience, strong communication skills, and proficiency with