Student Health Admin & Scheduling Specialist

UNIVERSITY OF ARIZONA; Tucson, Northern (AZ, KY); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Tuition reduction

Retirement plans

Job summary

The University of Arizona Campus Health Service seeks a Medical Administrative Assistant to support a multi-disciplinary mental health team, manage front desk duties, schedules, and patient intake using an electronic medical record system. The role requires calm, professional customer service, ability to multitask, and sensitivity to diverse student populations.

It involves clerical tasks, billing support, and collaboration with CAPS and CHS staff across locations.

Qualifications

• High school diploma or equivalent.
• Three years of relevant work experience, or equivalent combination of education and work experience.
• Experience with electronic medical records is preferred.

Responsibilities

• Provide reliable, attentive, and professional support for a multi-disciplinary mental health staff.
• Schedule appointments for counseling and psychiatry staff, by phone and in person, using an electronic scheduling system.
• Receive and relay messages accurately from callers and providers.
• Assist students and service users by answering questions based on departmental policies.
• Enter and retrieve patient information in the EMR; assist with accurate billing and daily deposits.
• Confirm insurance coverage and enter details into the EMR.
• Take minutes for CAPS and disseminate electronically.
• Work with the team to ensure coverage at the CAPS front desk across locations.

Skills

Communication

Customer service

Calm under pressure

Team player

Windows OS

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Multitasking

Education

High school diploma

Tools

Electronic scheduling system

Electronic medical records (EMR)

Multi-line telephone system

Job description

The University of Arizona Campus Health Service seeks a Medical Administrative Assistant to support a multi-disciplinary mental health team, manage front desk duties, schedules, and patient intake using an electronic medical record system. The role requires calm, professional customer service, ability to multitask, and sensitivity to diverse student populations.

It involves clerical tasks, billing support, and collaboration with CAPS and CHS staff across locations.