Student Front Desk & Career Services Assistant

American; Washington (District of Columbia); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Cross-training in front desk ops

Resume/cover letter encouraged

Job summary

American University in Washington, DC, seeks a part-time Front Desk Support (Student) to greet visitors, answer phones, and route inquiries for the Kogod Career Development office. You will assist with appointment check-ins, Handshake/KTN support, content review, and basic office tasks in a fast-paced student and employer-facing environment.

The role emphasizes strong communication, organization, and professionalism.

Qualifications

• Students pursuing an undergraduate degree.
• Strong leadership and communication skills.
• Impeccable organizational skills and attention to detail.
• Flexibility, initiative, and ability to multitask and work both independently and as part of a team.
• Proficiency with Microsoft Office Products.

Responsibilities

• Staff the front desk during business hours (9:00 a.m. – 5:00 p.m., Monday–Friday) on a scheduled basis.
• Greet guests, answer phones, and respond to or redirect emails.
• Assist students with appointment check-ins for Career Development staff and Peer Consultants.
• Support Handshake and Kogod Talent Network (KTN) platform issues and content management.
• Review and approve content for UConnect and assist with content creation and social media support.
• Provide backup support for event and space setup and perform general data entry and filing.

Skills

Leadership

Communication

Organization

Professionalism

Microsoft Office

Education

Undergraduate student

Tools

Handshake

KTN

Microsoft Office

Job description

American University in Washington, DC, seeks a part-time Front Desk Support (Student) to greet visitors, answer phones, and route inquiries for the Kogod Career Development office. You will assist with appointment check-ins, Handshake/KTN support, content review, and basic office tasks in a fast-paced student and employer-facing environment.

The role emphasizes strong communication, organization, and professionalism.