Part-Time Student Front Desk Coordinator – Career Development

American University; Washington (District of Columbia); On-site; USD 21,000 - 30,000; Part time

Job summary

American University is seeking a Front Desk Coordinator in the Kogod School of Business to welcome visitors, answer inquiries, and support students and employers in a busy career office.

The role requires an undergraduate student with strong leadership, communication, and organizational skills. You will assist with Handshake, events, content review, and general office tasks, with a flexible schedule for fall and spring semesters.

Qualifications

• Students pursuing an undergraduate degree.
• Strong leadership and communication skills.
• Impeccable organizational skills and attention to detail.
• Flexibility, initiative, and ability to multitask and work both independently and as part of a team.
• Maturity and an elevated level of professionalism, especially as it relates to building and maintaining relationships with prospective and visiting employers.
• Proficiency with Microsoft Office Products.

Responsibilities

• Staff the front desk during business hours (9:00 a.m. – 5:00 p.m., Monday–Friday) on a scheduled basis.
• Serve as the first point of contact for the Kogod Career Development office—greeting guests, answering phones, and responding to or redirecting emails from [e-mail].
• Support students to make and check-in for appointments with Career Development staff and Peer Consultants.
• Provide support for and troubleshoot student and employer issues in Handshake, Kogod’s job and internship platform.
• Support with the Kogod Talent Network system.
• Monitor and assess the Document Review process in KTN (assess, request feedback, and approve undergraduate resumes based on criteria).
• Create alumni accounts.
• Monitor the Kogod Talent Network email inbox for inbound requests.
• Support basic troubleshooting and answer basic questions about what the system does.
• Review and approve content such as blog posts and videos for UConnect (the career website platform).
• Assist with content creation, social media support, and presentation development.
• Support general office operations and administrative projects such as data entry, filing, copying, and maintaining shared spaces.
• Provide backup assistance for event and space setup, including flipping the lounge for events or meetings.

Skills

Leadership

Communication

Organizational skills

Multitasking

Professionalism

MS Office

Education

Undergraduate student

Tools

Microsoft Office

Job description

American University is seeking a Front Desk Coordinator in the Kogod School of Business to welcome visitors, answer inquiries, and support students and employers in a busy career office.

The role requires an undergraduate student with strong leadership, communication, and organizational skills. You will assist with Handshake, events, content review, and general office tasks, with a flexible schedule for fall and spring semesters.