Student Financial Services Specialist - Payments & Accounts

University of North Florid; Jacksonville (FL); On-site; USD 24,000 - 34,000; Full time

Job summary

University of North Florida seeks a Student Financial Services Specialist to assist in designing and implementing SFS processes. Responsibilities include reconciling accounts receivable, processing payments, and maintaining excellent customer service to students and families.

The role involves posting waivers, managing payment plans, cash handling, and coordination with multiple departments. A background check and adherence to university policies are required.

Qualifications

• Bachelor's degree or high school diploma with 4+ years of relevant experience.
• Background check may be required; credit check per university policy.
• Responsible Employee designation under Title IX requires prompt reporting of misconduct.

Responsibilities

• Monitor and reconcile accounts receivables and post all charges to student accounts.
• Process and reconcile payments (cash, checks, EFT) and payment plans.
• Answer phones and emails; provide customer service to students, parents, and campus community.
• Post and reconcile waivers, refunds, and various auxiliary charges (e.g., bookstore).
• Assist with cash handling, cashiering tasks, and departmental processes.

Skills

Customer service

Accounts receivable

Cashiering

Financial reconciliation

Education

Bachelor's degree

High school diploma

Job description

University of North Florida seeks a Student Financial Services Specialist to assist in designing and implementing SFS processes. Responsibilities include reconciling accounts receivable, processing payments, and maintaining excellent customer service to students and families.

The role involves posting waivers, managing payment plans, cash handling, and coordination with multiple departments. A background check and adherence to university policies are required.