Student Accounts & Payments Specialist

Florida Polytechnic University; United States; On-site; USD 26,000 - 37,000; Full time

Job summary

Florida Polytechnic University is seeking a Student Business Services Coordinator to oversee student accounts, billing, receivables, cashiering, and payment plans. You will support Treasury Management and Auxiliary Services, answer questions, and guide students and parents on ledgers, meal plans, and policies.

The role emphasizes accurate handling of funds, confidentiality under FERPA/SOX, and collaboration with the Bursar and other offices.

Qualifications

• 1–2 years of college experience, preferably in business administration or accounting.
• 1–2 years of accounting experience, preferably in an office setting.
• Two or more years of work experience in banking, and/or higher education.
• Two or more years of experience in customer services, such as retail, hospitality, or food service.

Responsibilities

• Accepts checks and credit card transactions in accordance with established procedures.
• Receives and records funds deposited for safekeeping by students, departments, and organizations.
• Processes and maintains electronic files necessary to generate daily reports.
• Balances and reconciles checks/credit card receipts daily, and investigates discrepancies.
• Assists with rules, policies, and procedures related to payment‑related transactions and directs people to proper offices.
• Oversees and delegates responsibilities to Cashier and/or Student Worker(s) under the leadership of the Assistant Director of University Receivables.
• Retrieves student account information regarding inquiries via software applications such as class schedules, statements of account, refund inquiries, and installment plan payment schedules.
• Verifies and researches data on registration, payment, and refund status.
• Assists with payment processing of tuition and related fees.
• Assists in collection activities for delinquent accounts.
• Acts as liaison to Treasury Management and Auxiliary Services.
• Prepares accounts receivables reports.
• Oversees payment plan program for tuition and meal plans.
• Consults with parents and students on accounts and payment plans.
• Performs other duties as assigned.

Skills

Accounting basics

Customer service

Microsoft Office

FERPA compliance

SOX compliance

Data entry

Communication

Education

Some college

Associate's degree preferred

Tools

Excel (Microsoft)

Accounts receivable software

Billing software

Job description

Florida Polytechnic University is seeking a Student Business Services Coordinator to oversee student accounts, billing, receivables, cashiering, and payment plans. You will support Treasury Management and Auxiliary Services, answer questions, and guide students and parents on ledgers, meal plans, and policies.

The role emphasizes accurate handling of funds, confidentiality under FERPA/SOX, and collaboration with the Bursar and other offices.