Student Financial Services Counselor

Uvmjobs; Burlington (VT); Hybrid; USD 54,000 - 55,000; Full time

Job summary

The University of Vermont is seeking to provide comprehensive services and support to students and families in managing their University finances, engaging in activities that enhance recruitment, retention and success of the student body.

The role administers financial aid and student receivables programs in compliance with applicable laws, develops and oversees activities for specialized programs or student cohorts, and assists in the research and review of regulations, policies and process

Qualifications

• Bachelor’s degree and 2–4 years in providing complex customer service environments.
• Effective verbal and written communication skills, including the ability to communicate through difficult interactions with students and parents.
• Ability to develop and deliver presentations to large and small groups, and to work independently in a fast-paced environment.

Responsibilities

• Provide comprehensive services and support to students and families in managing their University finances.
• Engage in activities that enhance recruitment, retention and success of the student body.
• Administer financial aid and student receivables programs in compliance with applicable Federal, State and institutional laws, regulations, policies and procedures.

Skills

Customer service

Communication

Presentation skills

Independent work

Education

Bachelor's degree

Job description

Please carefully review the details of this position below.

The University of Vermont is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category legally protected by federal or state law.

For information on safety and security at the University of Vermont, see the annual security report.

Finalists for positions at UVM may be subject to a criminal background check.

For classified staff positions, actual hiring pay dependent on current competitor market conditions, comparable campus peer(s) at time of hire, and candidate’s experience level and length.

Provide comprehensive services and support to students and families in managing their University finances. Engage in activities that enhance recruitment, retention and success of the student body. Administer financial aid and student receivables programs in compliance with applicable Federal, State and institutional laws, regulations, policies and procedures. Develop and oversee activities in support of specialized programs or student cohorts. Assist in the research and review of regulations, polices and process assessments.

Minimum Qualifications (or equivalent combination of education and experience)

Bachelors’ degree and two to four years’ experience in providing complex customer service environments required. Effective verbal and written communication skills, including the ability to effectively communicate through difficult and emotional interactions with students and parents regarding personal financial challenges, required. Ability to develop and deliver presentations to large and small groups, ability to exercise independent judgement, to work independently and as part of a dynamic team in a fast paced environment required.

Desirable Qualifications

Experience in higher education, with student information systems, student services, and tax preparation highly desirable.

Anticipated Pay Range

Anticipated Pay Range $54,000 to $55,000

Other Information

Special Conditions

Special Conditions A probationary period may be required, This position is eligible for a hybrid schedule with an option to split time between campus and elsewhere, in accordance with the university telecommuting policy, Background Check required for this position

FLSA

FLSA Exempt

Union Position

Union Position Yes, UVMSU

Position will be posted for a minimum of one week, after which it is subject to removal without notice.

Position Information

Position Title

Position Title StudentFinServices PC2 X

Posting Number

Posting Number S6132PO

Department

Position Number

Position Number 00025998

Percent of Full-Time

Percent of Full-Time 1.00

Standard Hours at 1.0 FTE

Standard Hours at 1.0 FTE 37.5

Term (months per year)

Term (months per year) 12

The University of Vermont is a welcoming, educationally purposeful community committed to creating an inclusive environment that embraces intellectual diversity and global perspectives. We seek to prepare students to be accountable leaders who will bring to their work a grasp of complexity, effective problem-solving and communication skills, and an enduring commitment to learning and ethical conduct. Members of the University of Vermont community embrace and advance the values of Our Common Ground: Respect, Integrity, Innovation, Openness, Justice, and Responsibility. Staff play a critical role in this effort and the successful candidate will demonstrate a strong commitment to UVM’s mission and advancing Our Common Ground values through the execution of their job duties.

Job Open Date

06/02/2026

Job Close Date (Jobs close at 11:59 PM EST.)

Open Until Filled Yes

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
  • Chronicle of Higher Education
  • HigherEdJobs
  • Inside Higher Ed
  • LinkedIn
  • Seven Days
  • UVM Employee (Please specify below)
  • UVM Employment Web Site
  • Vermont JobLink (Department of Labor)
  • Other (Please specify below)
• * Please specify here where applicable. Enter "NA" if not applicable.

  (Open Ended Question)