SSVF Intake Coordinator

Uvmjobs; Colchester (VT); On-site; USD 50,000 - 60,000; Full time

Job summary

The University of Vermont is seeking an Intake Coordinator for the Supportive Service for Veteran Families (SSVF) program. You will be the first point of contact for Veterans and their families, handling initial intake, determining eligibility, coordinating entry into services, and supporting program compliance.

Qualifications include a Bachelor’s degree in social work or related field with two years of related experience, strong verbal/written communication and interpersonal skills, and ability

Qualifications

• Effective verbal and written communications skills and interpersonal skills required.
• Ability with training to use computerized case management applications to enter and track participant information; ability to understand and explain program details and workflow required.

Responsibilities

• Acts as the first point of contact for Veterans and their families and is responsible for the initial intake and eligibility for the SSVF program.
• Coordinates entry into services and supports program compliance.

Skills

Verbal communication

Written communication

Interpersonal skills

Education

Bachelor’s degree in social work or related field

Tools

Computerized case management systems

Job description

The University of Vermont is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category legally protected by federal or state law.

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Finalists for positions at UVM may be subject to a criminal background check.

For classified staff positions, actual hiring pay dependent on current competitor market conditions, comparable campus peer(s) at time of hire, and candidate’s experience level and length.

Be sure to carefully review and update your application information before submitting an application!

The Supportive Service for Veteran Families ( SSVF ) is a program that provides assistance to very low-income Veteran families who are experiencing homelessness and/or are at imminent risk of homelessness to gain and retain stable housing.
The SSVF Intake Coordinator acts as the first point of contact for Veterans and their families and is responsible for the initial intake and eligibility for the Supportive Services for Veteran Families program. This role exercises discretion and judgment in determining eligibility, prioritizing client needs, coordinating entry into services, and supporting program compliance.

Minimum Qualifications (or equivalent combination of education and experience)

Bachelor’s degree in social work or related field and two years of related experience required. Effective verbal and written communications skills and interpersonal skills required. Ability with training to use computerized case management applications to enter and track participant information; ability to understand and explain program details and workflow required.

Desirable Qualifications

Experiential knowledge as a military veteran and/or with homelessness; training, education, or experience with social services support desirable. Knowledge of the HUD Homeless Management Information System desired.

Anticipated Pay Range

Anticipated Pay Range $50,000-$60,000

Other Information

Special Conditions

Special Conditions A probationary period may be required, Contingent on continued funding, This position is ineligible for telework due to the essential functions, Background Check required for this position

FLSA

FLSA Exempt

Union Position

Union Position Yes, UVMSU

Position will be posted for a minimum of one week, after which it is subject to removal without notice.

Job Location

Job Open Date

Job Open Date 09/28/2026

Job Close Date (Jobs close at 11:59 PM EST.)

Open Until Filled Yes

The University of Vermont is a welcoming, educationally purposeful community committed to creating an inclusive environment that embraces intellectual diversity and global perspectives. We seek to prepare students to be accountable leaders who will bring to their work a grasp of complexity, effective problem-solving and communication skills, and an enduring commitment to learning and ethical conduct. Members of the University of Vermont community embrace and advance the values of Our Common Ground: Respect, Integrity, Innovation, Openness, Justice, and Responsibility. Staff play a critical role in this effort and the successful candidate will demonstrate a strong commitment to UVM’s mission and advancing Our Common Ground values through the execution of their job duties.

Position Information

Position Title

Position Title Community Outreach PC1 X

Posting Number

Posting Number S6322PO

Department

Department COM Support Serv Vet Families/55020

Position Number

Position Number 00026815

Percent of Full-Time

Percent of Full-Time 1.0

Standard Hours at 1.0 FTE

Standard Hours at 1.0 FTE 37.5

Term (months per year)

Term (months per year) 12

Supplemental Questions

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• How did you hear about this employment opportunity?
  • Chronicle of Higher Education
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