Student Financial Services Concierge

Jacksonville University; Jacksonville (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Jacksonville University is seeking an Assistant Director, Student Financial Support Services to greet and assist students with financial services information, handle inquiries, and support daily operations at the student accounts desk.

The role requires strong communication, confidentiality, and organizational skills, with opportunities to contribute to special projects within the financial services team. This full-time position is based in Jacksonville, FL.

Qualifications

• High school diploma required.
• Some accounting experience preferred but not required.
• Excellent communication and ability to maintain confidentiality.

Responsibilities

• Concierge level customer service representing Jacksonville University and the student accounts office.
• Answer phones, emails, and in-person requests for financial services information promptly.
• Collect payments from students and accept deposits from various university offices; make daily deposits.

Skills

Customer Service

Communication

Organization

Microsoft Office

Confidentiality

Critical Thinking

Problem Solving

Education

High school diploma

Some accounting experience preferred

Tools

Word

Excel

Job description

Jacksonville University is seeking an Assistant Director, Student Financial Support Services to greet and assist students with financial services information, handle inquiries, and support daily operations at the student accounts desk.

The role requires strong communication, confidentiality, and organizational skills, with opportunities to contribute to special projects within the financial services team. This full-time position is based in Jacksonville, FL.