Enrollment Financial Services Advisor

Compass Rose Foundation; Jacksonville (FL); On-site; USD 38,000 - 62,000; Full time

Job summary

Jones Technical Institute in Jacksonville, Florida is seeking a Financial Services Coordinator to serve as the primary student contact for advising prospective students and parents by phone, email, and in person. This role administers and coordinates the institution’s loan programs and financial aid literacy initiatives, supporting enrollment management efforts.

Qualifications include an Associate’s Degree; Bachelor’s Degree preferred, with experience in financial aid or student services

Qualifications

• Associate’s or higher education required; degree preferred.
• Experience in financial aid or student services is welcome.
• Strong customer service and communication skills required.

Responsibilities

• Coordinate collection of application materials for financial aid.
• Assist with packaging and awarding Federal financial aid.
• Collaborate with Financial Aid, Admissions, Bursar, and Management teams.
• Support enrollment by guiding prospective students and families through the enrollment process.
• Provide telephonic, email, and in-person assistance to students.

Skills

Customer service

Phone/Email communication

Interpersonal skills

Education

Associate’s Degree

Bachelor’s Degree preferred

Job description

Jones Technical Institute in Jacksonville, Florida is seeking a Financial Services Coordinator to serve as the primary student contact for advising prospective students and parents by phone, email, and in person. This role administers and coordinates the institution’s loan programs and financial aid literacy initiatives, supporting enrollment management efforts.

Qualifications include an Associate’s Degree; Bachelor’s Degree preferred, with experience in financial aid or student services