Financial Services Coordinator

Compass Rose Foundation; Jacksonville (FL); Sur place; USD 38 000 - 62 000; Plein temps

Résumé du poste

Jones Technical Institute in Jacksonville, Florida is seeking a Financial Services Coordinator to serve as the primary student contact for advising prospective students and parents by phone, email, and in person. This role administers and coordinates the institution’s loan programs and financial aid literacy initiatives, supporting enrollment management efforts.

Qualifications include an Associate’s Degree; Bachelor’s Degree preferred, with experience in financial aid or student services

Qualifications

• Associate’s or higher education required; degree preferred.
• Experience in financial aid or student services is welcome.
• Strong customer service and communication skills required.

Responsabilités

• Coordinate collection of application materials for financial aid.
• Assist with packaging and awarding Federal financial aid.
• Collaborate with Financial Aid, Admissions, Bursar, and Management teams.
• Support enrollment by guiding prospective students and families through the enrollment process.
• Provide telephonic, email, and in-person assistance to students.

Connaissances

Customer service

Phone/Email communication

Interpersonal skills

Formation

Associate’s Degree

Bachelor’s Degree preferred

Description du poste

Jones Technical Institute is a trade and technical school located in Jacksonville, Florida and we are seeking a dynamic, energetic, skilled, and knowledgeable individual to fill an open position as a Financial Services Coordinator. The qualified candidate is the primary student contact within with prospective students with regard to advising the students and parents on the phone, via email, and in person. This position is also responsible for the administration and coordination of the institution’s loan programs and financial aid literacy program. Special projects and/or other duties may also be assigned as deemed appropriate. The financial Services Coordinator will, in general, contribute to the planning and execution of the Enrollment Management recruitment and retention efforts.

Essential job duties include but are not limited to:

• Coordinating the tracking and collection of all application materials for student applying for any types of financial aid
• Packaging and awarding Federal financial aid
• Partnering with other Financial Aid officers, Admissions Representatives, Business Officers, Faculty and Management teams
• Motivating prospective students and family members to feel comfortable making the decision to invest in the programs offered at our institution and complete the enrollment process
• Customer service related tasks to include, telephonic communication, email, mail, in-person interviews

Education required: Associate’s Degree, Bachelor’s Degree preferred. May substitute experience in field for degree requirement.