Student Financial Services Advisor

Ithaca College; Town of Ithaca (NY); Sur place; USD 40 000 - 48 000; Plein temps

Avantages offerts par ce poste

Healthcare benefits

Paid Time Off

Retirement Savings Plan

Flexible Work Plans

Educational Benefits

Career-Enhancing Trainings

Résumé du poste

The Student Financial Services Specialist at Ithaca College serves as the first point of contact for students and families regarding financial aid and student accounts. This role requires effective communication and organization as the Specialist processes transactions, responds to inquiries, and maintains accurate records.

Working in a collaborative environment, the Specialist must demonstrate professionalism and uphold confidentiality while aiding students in navigating financial processes and

Qualifications

• High school diploma or equivalent and one to three years of relevant experience.
• Ability to communicate clearly and provide respectful, responsive service.
• Experience using common office applications.

Responsabilités

• Serve as an initial resource for financial aid programs and billing.
• Process student account transactions and maintain accurate records.
• Prepare reports and maintain student information systems.

Connaissances

Communication

Customer Service

Confidentiality

Organizational Skills

Problem Solving

Financial Aid Knowledge

Formation

High school diploma

Outils

Spreadsheets

Word Processing

Student Information System

Description du poste

The Student Financial Services Specialist at Ithaca College serves as the first point of contact for students and families regarding financial aid and student accounts. This role requires effective communication and organization as the Specialist processes transactions, responds to inquiries, and maintains accurate records.

Working in a collaborative environment, the Specialist must demonstrate professionalism and uphold confidentiality while aiding students in navigating financial processes and