Student Financial Aid & Services Counselor (Hybrid)

The University of Vermont; Burlington (VT); Hybrid; USD 54,000 - 55,000; Full time

Job summary

The University of Vermont in Burlington is seeking a Student Fin Services PC2 X to provide comprehensive financial support to students and families. The role involves administering financial aid and overseeing specialized programs while ensuring compliance with regulations.

Applicants should have a Bachelor’s degree and 2–4 years of experience in customer service, with effective communication skills and the ability to work in a dynamic environment. A hybrid work schedule is available.

Qualifications

• 2-4 years of experience in a complex customer service environment.
• Ability to handle difficult emotional interactions with students and parents.
• Experience in higher education and student services is desirable.

Responsibilities

• Provide comprehensive student financial services.
• Administer financial aid and student receivables.
• Develop specialized program support.
• Conduct regulatory research and process assessments.

Skills

Effective verbal and written communication skills

Customer service experience

Presentation skills

Independent judgment

Education

Bachelor’s degree

Job description

The University of Vermont in Burlington is seeking a Student Fin Services PC2 X to provide comprehensive financial support to students and families. The role involves administering financial aid and overseeing specialized programs while ensuring compliance with regulations.

Applicants should have a Bachelor’s degree and 2–4 years of experience in customer service, with effective communication skills and the ability to work in a dynamic environment. A hybrid work schedule is available.