Student Financial Services Counselor

University of Vermont; Burlington (VT); On-site; USD 40,000 - 55,000; Full time

Job summary

Seven Days Jobs is seeking a UVM Student Financial Services Counselor in Burlington, Vermont. The role involves providing comprehensive services and support to students and families for managing university finances.

The candidate will administer financial aid, engage in recruitment activities, and communicate effectively under challenging circumstances, ensuring the continued success of the student body.

Qualifications

• 2-4 years of experience in complex customer service environments required.
• Ability to communicate with students and parents regarding personal financial challenges.
• Experience in a fast-paced team environment.

Responsibilities

• Provide comprehensive services and support to students and families regarding university finances.
• Administer financial aid and student receivables programs.
• Engage in activities that enhance recruitment and retention of students.

Skills

Effective verbal and written communication skills

Ability to develop and deliver presentations

Customer service experience

Education

Bachelor’s degree

Job description

UVM Student Financial Services (SFS) Counselor

The Student Financial Services Counselor provides comprehensive services and support to students and families in managing their University finances. Engage in activities that enhance recruitment, retention and success of the student body. Administer financial aid and student receivables programs in compliance with applicable Federal, State and institutional laws, regulations, policies and procedures. Develop and oversee activities in support of specialized programs or student cohorts. Assist in the research and review of regulations, policies and process assessments.

Minimum Qualifications

Bachelor’s degree and two to four years’ experience in providing complex customer service environments required. Effective verbal and written communication skills, including the ability to effectively communicate through difficult and emotional interactions with students and parents regarding personal financial challenges, required. Ability to develop and deliver presentations to large and small groups, ability to exercise independent judgment, to work independently and as part of a dynamic team in a fast‑paced environment required.