Hybrid Financial Aid Advisor — Empower Students & Compliance

The Chicago School of Professional Psychology; Chicago (IL); Hybrid; USD 34,000 - 35,000; Full time

Benefits offered by this job

Hybrid work schedule

Tuition reimbursement

Medical and dental insurance

Job summary

The Community Solution Education System seeks a Financial Aid Advisor to guide students through financing their education, verify eligibility, and explain options. This hybrid role requires on-campus presence during peak periods and events, plus remote processing and support.

You will manage aid packages, maintain documents in the student information system, deliver award letters, and respond to inquiries with accuracy and customer service.

Qualifications

• Knowledge of Title IV regulations and financial aid compliance.
• Familiarity with student information systems (e.g., CampusVue).
• Strong communication, customer service, and problem-solving skills.

Responsibilities

• Advise incoming and current students on financial aid resources, eligibility, and options.
• Collect and review documentation to verify financial aid eligibility.
• Package and revise financial aid awards for new and continuing students.
• Track, process, and maintain financial aid documents in the student information system.
• Prepare and distribute financial aid award letters.
• Serve as a primary point of contact for students with financial aid questions.
• Present financial aid information at student events and workshops.
• Stay current on financial aid regulations by trainings and workshops.

Skills

Communication

Customer service

Problem solving

Attention to detail

Independent work

Office software

Web platforms

Education

High School Diploma

Bachelor's degree preferred

Tools

CampusVue

CRM tools

Financial aid software

Job description

The Community Solution Education System seeks a Financial Aid Advisor to guide students through financing their education, verify eligibility, and explain options. This hybrid role requires on-campus presence during peak periods and events, plus remote processing and support.

You will manage aid packages, maintain documents in the student information system, deliver award letters, and respond to inquiries with accuracy and customer service.