Student-Centric Financial Aid Counselor

fvsu; Fort Valley (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Fort Valley State University invites applications for a Financial Aid Counselor. This role administers and awards financial aid, advising students and parents on the process, packages, and guidelines.

The counselor will extract and report data, manage verification and disbursement, and conduct campus workshops. Requires a Bachelor's degree and 3+ years in financial aid or higher education, with strong communication, organizational, and computer skills.

Qualifications

• Bachelor's degree and 3+ years of experience in financial aid or higher education.
• Experience with Title IV funding, awarding, verification, and packaging.
• Professional demeanor and ability to work with students, families, and staff.

Responsibilities

• Counsel and advise applicants and families on financial aid options and costs.
• Award and disburse institutional, federal, state, and private aid accurately.
• Communicate award letters and missing forms to students/parents timely.
• Prepare and package financial aid for undergraduate and graduate students.
• Maintain records, generate reports, and ensure compliance with policies.
• Assist in training new hires and updating manuals; participate in events.
• Respond to inquiries by phone/email and attend open houses or FAFSA days.

Skills

Customer service

Written and oral communication

Organizational skills

Interpersonal skills

Computer proficiency

Education

Bachelor's degree in Business/Public Administration

Tools

Student information system

Database management

Job description

Fort Valley State University invites applications for a Financial Aid Counselor. This role administers and awards financial aid, advising students and parents on the process, packages, and guidelines.

The counselor will extract and report data, manage verification and disbursement, and conduct campus workshops. Requires a Bachelor's degree and 3+ years in financial aid or higher education, with strong communication, organizational, and computer skills.