Hybrid Financial Aid Admin: Student Support & Compliance

University of Virginia; Charlottesville (VA); Hybrid; USD 45,000 - 52,000; Full time

Job summary

University of Virginia's Student Financial Services seeks a Financial Aid Administrator to provide comprehensive and quality administration of financial aid for all undergraduate students. The role emphasizes compliance with federal/state regulations and accurate delivery of aid.

The position is hybrid, located on UVA grounds in Charlottesville, VA, with some in-office presence, offering a salary of $45,000 to $52,000 commensurate with experience.

Qualifications

• Bachelor's degree preferred; however, relevant experience may be considered in lieu of a degree.
• At least two years of financial aid experience.

Responsibilities

• Award federal, state, institutional, non-university resources.
• Determine and award students based on their financial aid eligibility to receive funds based on federal/state regulations, institutional policies, and donor requirements.
• Accurately award funds according to federal and institutional need ensuring resources are applied appropriately.
• Participate in quality control efforts to determine if award packages are correct and follow standard packaging rules.
• Utilize and record professional judgment on a case-by-case situation to provide the student with the best award package for unique circumstances.
• Prioritize workload according to department deadlines for specified cohorts and monitor awarding queues to minimize delays.
• Document awarding comments within the imaging system and/or student information system.
• Participate in the testing of awarding tools, revised packaging formulas, modified workflow queues, and accuracy of new reports.
• Assist in the resolution of inquiries made by students/parents or other university departments utilizing clear communication methods and follow-up.
• Act in a backup role for scholarship activities during peak periods or personnel absence.
• Extract data from scholarship letters, mailed checks, emails, and other forms of documentation to be recorded into the imaging system and used for awarding purposes.
• Process scholarship/grant certification requests.
• Document awarding processes to be used as standard operating procedures.
• Participate in projects and initiatives to improve efficiencies within Student Financial Services.
• Participate in financial aid methodology discussions, planning of aid year rollover maintenance, and departmental training opportunities.

Skills

Financial aid experience

Education

Bachelor's degree

Tools

Imaging system

Student information system

Job description

University of Virginia's Student Financial Services seeks a Financial Aid Administrator to provide comprehensive and quality administration of financial aid for all undergraduate students. The role emphasizes compliance with federal/state regulations and accurate delivery of aid.

The position is hybrid, located on UVA grounds in Charlottesville, VA, with some in-office presence, offering a salary of $45,000 to $52,000 commensurate with experience.