Student Financial Services Counselor

City University of Seattle; Seattle (WA); On-site; USD 55,000 - 75,000; Full time

Job summary

City University of Seattle is seeking a Student Financial Services Counselor in Seattle to administer federal, state, and institutional financial aid programs. You will provide high-level counseling and technical support, ensuring students have access to needed resources throughout the aid process.

Experience with federal aid processing and knowledge of Washington State aid programs are highly valued; familiarity with VA funding and SCO processes is a plus.

Qualifications

• Strong working knowledge of Title IV regulations and financial aid systems.
• Hands-on experience with federal aid processing and operational processes.
• Familiarity with Washington State aid programs is a plus.
• Knowledge of VA funding and SCO processes is beneficial.

Responsibilities

• Administer federal, state, and institutional financial aid programs.
• Provide high-level counseling and technical support to students.
• Support daily file processing, reconciliation, and data integrity across platforms.
• Assist with troubleshooting and maintain accurate financial aid records.

Skills

Title IV regulations knowledge

Financial aid counseling

Data integrity

Job description

Join our dynamic team to play a pivotal role in shaping students' futures by managing and awarding financial aid. Be the expert who guides and supports students through the financial aid process, ensuring they have the resources they need to succeed. If you are passionate about helping others and thrive in a detail-oriented environment, this is the perfect opportunity for you!

Job Summary

The Student Financial Services Counselor is responsible for administering federal, state, and institutional financial aid programs while providing high-level counseling and technical support. This role requires a strong working knowledge of Title IV regulations, financial aid systems, and operational processes.

In addition to core counseling responsibilities, this position plays a key role in financial aid systems processing, reconciliation, and troubleshooting, supporting daily file management and data integrity across federal and institutional platforms. The ideal candidate brings hands‑on experience with federal aid processing and a strong preference for familiarity with Washington State aid programs. While this role does not directly administer VA education benefits, the Student Financial Services office supports students utilizing VA funding; familiarity with VA benefits and/or School Certifying Official (SCO) processes is considered a plus.

To view the full posting and see if this is the right role for you, go to https://cityu.interviewexchange.com/jobofferdetails.jsp?JOBID=204362