Student Financial Aid Navigator I

Chowan University; Murfreesboro (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Chowan University is seeking a Financial Aid Advisor to counsel students and families through the financial aid process. You will assist with FAFSA completion, determine eligibility for federal, state and institutional aid, and make and adjust awards throughout the year.

You will verify student records, communicate award details, and collaborate with admissions and other departments to support applicants and enrolled students. Strong Excel and database skills preferred.

Qualifications

• Bachelor's Degree required (Masters a plus).
• 2 years experience in a University environment (Financial Aid or Admissions a plus).
• Demonstrated ability to coordinate and handle multiple tasks simultaneously.

Responsibilities

• Daily processing of admissions acceptance data and daily FAFSA records.
• Determination for and request of additional documents needed for awarding student.
• Conduct verification of student records and identifying conflicting data.
• Awarding of financial aid; ensures applicants receive assistance in the application process for loans and scholarships.
• Counsels with students and parents concerning the possibility of financial aid.
• Conduct outreach including calls, mailing, text and other efforts to assist with record completion.
• Assists students with timely completion of forms.
• Maintain outside scholarship records including billing and disbursement of funds.
• Performs loan & literacy counseling.
• Participate in admissions & athletic in office visits with prospective students and families.
• Assist with default management activities.
• Conduct off campus outreach efforts such as high school nights, and FAFSA Days.

Skills

Customer service

Interpersonal skills

Time management

Communication

Education

Bachelor's Degree

Masters preferred

Tools

Powerfaids

Jenzabar

Microsoft Excel

Job description

Chowan University is seeking a Financial Aid Advisor to counsel students and families through the financial aid process. You will assist with FAFSA completion, determine eligibility for federal, state and institutional aid, and make and adjust awards throughout the year.

You will verify student records, communicate award details, and collaborate with admissions and other departments to support applicants and enrolled students. Strong Excel and database skills preferred.