Student Financial Aid Advisor

National Association of Student Financial Aid Administrators; Wilmington (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

National Association of Student Financial Aid Administrators (NASFAA) seeks a Financial Aid Coordinator to support federal, state, institutional, and scholarship aid administration. You will counsel students and families, review applications, and ensure compliance with FERPA and federal regulations.

The role emphasizes accurate processing, timely communication, and collaboration with campus partners to support student access and success. On-site in Wilmington, NC, with occasional travel.

Qualifications

• Two years of higher education experience in student services or financial aid.
• Familiarity with financial aid regulations and processing systems.

Responsibilities

• Provide accurate guidance and counseling to students and families on financial aid programs and deadlines.
• Review and process financial aid applications and documentation per regulations.
• Determine eligibility for grants, scholarships, loans, work-study, and other aid.
• Resolve issues related to verification, SAP, over awards, and enrollment changes.
• Maintain compliance with FERPA, Title IV, and institutional policies.
• Communicate with students, families, faculty, and external agencies about financial aid matters.

Skills

Customer service

Counseling

FERPA compliance

Communication

Team collaboration

Problem solving

Microsoft Excel

Microsoft Word

PowerPoint

Document imaging systems

Education

Associate's degree

Bachelor’s Degree in business administration

Bachelor’s Degree in accounting

Bachelor’s Degree in public administration

Job description

National Association of Student Financial Aid Administrators (NASFAA) seeks a Financial Aid Coordinator to support federal, state, institutional, and scholarship aid administration. You will counsel students and families, review applications, and ensure compliance with FERPA and federal regulations.

The role emphasizes accurate processing, timely communication, and collaboration with campus partners to support student access and success. On-site in Wilmington, NC, with occasional travel.