Student Financial Aid Coordinator I (Federal Programs)

University of Florida; Gainesville (FL); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

State Retirement Plans

Paid Time Off

Tuition Assistance

PSLF Eligible Employer

Job summary

University of Florida is seeking a Student Financial Aid Coordinator I (Federal Programs) to verify and award financial aid programs, resolve processing issues, and ensure timely access to resources for students on Main Campus in Gainesville.

The role involves federal aid processing, eligibility management, and close collaboration with students through UF's systems. A Bachelor's degree is required, with preferred experience in student financial aid and strong office software skills.

Qualifications

• Bachelor's degree or an equivalent combination of education and experience.
• Student financial aid experience preferred.
• Microsoft Office Suite proficiency.
• Excellent organizational, interpersonal and communication skills.

Responsibilities

• Federal Aid Processing: Monitor Pell Grant and Federal Direct Loan records with the U.S. Department of Education and resolve processing issues.
• Awarding and Eligibility Management: Review eligibility and update aid packages within cost‑of‑attendance and need‑based rules; make manual adjustments when required.
• Student Communication and Customer Service: Communicate with students through UF's Gator360; provide guidance and timely updates for on‑time disbursement.
• Scholarships and Private Loans: Process scholarship checks and manage private loan information; calculate remaining federal loan eligibility.
• Other Duties: Participate in financial aid presentations, travel, training, and other duties as assigned.

Skills

Interpersonal communication

Organizational skills

Communication skills

Customer service

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Student Financial Aid Coordinator I (Federal Programs)

Job No: 540947

Work Type: Full Time

Location: Main Campus (Gainesville, FL)

Categories: Academic Advising/Support, Office/Administrative/Fiscal Support

Department: 03060000 - EM-STUDENT FINANCIAL AID ADMIN

The Office for Student Financial Aid and Scholarships in the Division of Enrollment Management is seeking a dedicated, detail‑oriented professional to join our team as a Student Financial Aid Coordinator I. In this role, you will verify and award financial aid programs, resolve processing issues, and ensure students have timely access to the resources they need to succeed.

Key responsibilities include, but are not limited to:

Federal Aid Processing

• Monitor Pell Grant and Federal Direct Loan records exchanged with the U.S. Department of Education.
• Resolve issues when records do not process correctly.
• Maintain accurate, compliant aid records.

Awarding and Eligibility Management

• Review eligibility and update aid packages within cost‑of‑attendance and need‑based rules.
• Make manual adjustments when required to keep awards accurate.
• Assist with cancelling aid when students are no longer eligible.

Student Communication and Customer Service

• Communicate with students through UF's Gator360 system about required documents and next steps.
• Provide clear guidance and timely updates to support on‑time disbursement, while delivering professional, student‑centered service.
• Support the area Manager with operational reviews as needed.

Scholarships and Private Loans

• Process scholarship checks sent to UF on behalf of students.
• Enter and manage private (alternative) loan information.
• Calculate remaining federal loan eligibility for students nearing lifetime limits.

Other Duties

• Participate in financial aid presentations, occasional travel, training, and other duties as assigned.

Expected Salary: $43,888 annually

In addition, we offer the following exceptional benefits:

• Health, Dental, and Vision Insurance
• State Retirement Plans
• Paid Time Off (approximately 22 days of vacation leave, 13 days of sick leave, and 11 paid holidays annually)
• Tuition Assistance (UF Employee Education Program)
• Public Service Loan Forgiveness (PSLF) Eligible Employer

Health Assessment Required: No

Applications Close: 28 August 2026

Required Qualifications

Bachelor's degree; or an equivalent combination of education and experience.

Preferred

• Student financial aid experience preferred.
• Microsoft Office Suite proficiency.
• Excellent organizational, interpersonal and communication skills.

Our Commitment

The University of Florida is an Equal Employment Opportunity Employer. Hiring is contingent on eligibility to work in the U.S. The University of Florida is a public institution and is subject to all requirements under Florida Sunshine and Public Record laws. If an accommodation due to a disability is needed to apply for this position, please call 352-392- 2477 or the Florida Relay System at 800-955-8771 (TDD) or visit Accessibility at UF.

For more information on benefits, please visit HR Benefits and Rewards (ufl.edu).