Student Financial Aid Concierge

Universal Technical Institute, Inc.; San Antonio (TX); On-site; USD 27,552 - 30,307; Full time

Job summary

Universal Technical Institute, Inc. is seeking a Financial Aid Coordinator for the San Antonio Campus to serve as the first point of contact for students and internal teams within the Financial Aid department.

In this role you’ll provide hands-on administrative and front-desk support, assist students with FAFSA completion, and help triage requests across multiple departments. This position is ideal for someone who thrives in a fast-paced, service-oriented environment and takes pride in accurate,

Qualifications

• High school diploma or GED required.
• One year of customer service experience preferred.
• Previous multi-line telephone experience is a plus.
• Must be able to work at our Exton, PA campus -- Monday - Friday 8am - 5pm

Responsibilities

• Monitor student traffic for the Financial Aid Department.
• Answer busy multi-line phone system in a professional manner.
• Check in new enrollments and create files for them.
• Enter Data from FAFSAs and other information when presented.
• Other duties as assigned.

Skills

Organizational skills

Detail oriented

Communication skills

Interpersonal skills

Multitasking

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Universal Technical Institute, Inc. is seeking a Financial Aid Coordinator for the San Antonio Campus to serve as the first point of contact for students and internal teams within the Financial Aid department.

In this role you’ll provide hands-on administrative and front-desk support, assist students with FAFSA completion, and help triage requests across multiple departments. This position is ideal for someone who thrives in a fast-paced, service-oriented environment and takes pride in accurate,