Financial Aid Coordinator

Universal Technical Institute, Inc.; San Antonio (TX); On-site; USD 27,552 - 30,307; Full time

Job summary

Universal Technical Institute, Inc. is seeking a Financial Aid Coordinator for the San Antonio Campus to serve as the first point of contact for students and internal teams within the Financial Aid department.

In this role you’ll provide hands-on administrative and front-desk support, assist students with FAFSA completion, and help triage requests across multiple departments. This position is ideal for someone who thrives in a fast-paced, service-oriented environment and takes pride in accurate,

Qualifications

• High school diploma or GED required.
• One year of customer service experience preferred.
• Previous multi-line telephone experience is a plus.
• Must be able to work at our Exton, PA campus -- Monday - Friday 8am - 5pm

Responsibilities

• Monitor student traffic for the Financial Aid Department.
• Answer busy multi-line phone system in a professional manner.
• Check in new enrollments and create files for them.
• Enter Data from FAFSAs and other information when presented.
• Other duties as assigned.

Skills

Organizational skills

Detail oriented

Communication skills

Interpersonal skills

Multitasking

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Financial Aid Coordinator

Job Locations: US-TX-San Antonio

Type: REG - Regular Employee

Overview

The Financial Aid Coordinator is a key support partner for our San Antonio Campus, serving as the first point of contact for students and internal teams within the Financial Aid department. In this role, you’ll provide hands‑on administrative and front‑desk support, assist students and families with FAFSA completion, manage appointments and reports, and help triage requests across multiple departments.

This position is ideal for someone who enjoys helping others, thrives in a fast‑paced, service‑oriented environment, and takes pride in accurate, detailed work. If you have experience in financial services or in the banking industry, we encourage you to apply!

What We Offer:

• $20-22 per hour
• Paid Training
• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Responsibilities

• Monitor student traffic for the Financial Aid Department.
• Answer busy multi-line phone system in a professional manner.
• Check in new enrollments and create files for them.
• Enter Data from FAFSAs and other information when presented.
• Other duties as assigned.

Qualifications

Education / Experience

• High school diploma or GED required
• One year of customer service experience preferred.
• Previous multi-line telephone experience is a plus.
• Must be able to work at our Exton, PA campus -- Monday - Friday 8am - 5pm

Skills

• Must have excellent organizational skills and be very detail-oriented.
• Strong communication skills verbal and written.
• Excellent interpersonal skills
• Must have the ability to handle multiple tasks and meet deadlines in a fast‑paced environment.
• Basic computer skills with Microsoft applications (Outlook, Word, Excel, etc)

About Us:

It’s all about the reputation. 60 years of experience, trusted by 35+ industry leading brands, 16 campuses, 5 technical schools. But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!

UTI is committed to providing reasonable accommodations to employees and applicants with disabilities as required by the Americans with Disabilities Act ("ADA"). If you are an applicant and feel you need a reasonable accommodation pursuant to the ADA, select this link in order to send your request to our Recruitment Coordinator. For California residents or positions based out of a California location: To comply with the California Consumer Privacy Act (CCPA), UTI has posted its California Employee Privacy Notice. You can view the Privacy Notice at here. Universal Technical Institute is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, religious creed, national origin, ancestry, sex (including pregnancy, childbirth, and breastfeeding), age, veteran or military status, citizenship status, marital status, physical or mental disability, medical condition, genetic information, gender, gender identity, gender expression, sexual orientation, or any other legally protected characteristic recognized under applicable federal, state, or local law.