Campus Financial Aid Navigator

Universal Technical Institute; Mooresville (NC); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Paid Training

Tuition Waiver

Paid Time Off

Retirement Matching

Paid Parental Leave

Health Insurance

Vision Insurance

Dental Insurance

Pet Insurance

Health Plan Enrollment

Job summary

Universal Technical Institute’s Mooresville Campus seeks a Financial Aid Coordinator to provide administrative and front-desk support, assist with FAFSA completion, manage appointments and reports, and triage requests across departments.

Ideal candidates will have customer service experience, strong organizational and communication skills, and proficiency with Microsoft Office tools. The role offers standard hours, paid training, and a tuition waiver for employees and immediate family.

Qualifications

• High school diploma or GED required.
• One year of customer service experience preferred.
• Previous multi-line telephone experience is a plus.

Responsibilities

• Monitor student traffic for the Financial Aid Department.
• Answer busy multi-line phone system in a professional manner.
• Check in new enrollments and create files for them.
• Enter Data from FAFSAs and other information when presented.

Skills

Customer service

Phone system

Data entry

Microsoft Office

Education

High school diploma or GED

Tools

Outlook

Word

Excel

Job description

Universal Technical Institute’s Mooresville Campus seeks a Financial Aid Coordinator to provide administrative and front-desk support, assist with FAFSA completion, manage appointments and reports, and triage requests across departments.

Ideal candidates will have customer service experience, strong organizational and communication skills, and proficiency with Microsoft Office tools. The role offers standard hours, paid training, and a tuition waiver for employees and immediate family.