Student Enrollment Outreach Specialist

Jobs for Humanity; United States; On-site; USD 32,000 - 52,000; Full time

Job summary

Jobs for Humanity is seeking a Contact Center Agent in the United States to manage initial student inquiries and guide them toward Admissions Consultants. You will generate enthusiasm, build rapport, and use an auto-dialing system to track calls, while meeting deadlines and supporting enrollment goals.

The role emphasizes strong communication, teamwork, and dependable attendance within the Enrollment Services team, with opportunities to grow in the student recruitment process.

Qualifications

• High school diploma or GED preferred.
• Call center experience preferred but not required.
• Excellent attendance.
• Excellent communication skills.
• Previous dialer experience is a plus.
• Strong customer service skills.
• Able to work independently and meet timelines.
• Able to work in collaborative team settings.
• Strong organizational skills.
• Strong attention to detail.
• Proficient with Microsoft Office applications: Word, Excel, and Outlook.

Responsibilities

• Qualify and transfer calls to an Admissions Consultant.
• Generate excitement and build rapport with potential students.
• Utilize an auto-dialing system to track and report calls.

Skills

Communication skills

Call center

Team collaboration

Time management

Problem solving

Education

High school diploma or GED

Tools

MS Word

MS Excel

MS Outlook

Job description

Jobs for Humanity is seeking a Contact Center Agent in the United States to manage initial student inquiries and guide them toward Admissions Consultants. You will generate enthusiasm, build rapport, and use an auto-dialing system to track calls, while meeting deadlines and supporting enrollment goals.

The role emphasizes strong communication, teamwork, and dependable attendance within the Enrollment Services team, with opportunities to grow in the student recruitment process.