Student Engagement & Support Specialist (On-site, Mon–Fri)

University of Chester; Sites (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

University of Chester is seeking a permanent, full-time Student Engagement & Support Assistant to join the team. This site-based role runs Monday to Friday, supporting students with information and services and handling administrative tasks within the Faculty.

You will be the first point of contact, offering guidance through in-person and online interactions, and you will help maintain records and contribute to engagement activities.

Qualifications

• Clear communication and strong customer service skills.
• Solid administrative abilities with attention to detail.
• Confidence using IT systems, including Microsoft Office.
• Proactive and organised approach to work.

Responsibilities

• Serve as the first point of contact for students, providing guidance face-to-face and online.
• Deliver excellent customer service and information across the Faculty.
• Provide administrative support, maintain accurate records, and support student engagement activities.

Skills

Communication

Customer service

Administrative skills

IT proficiency

Proactive attitude

Job description

University of Chester is seeking a permanent, full-time Student Engagement & Support Assistant to join the team. This site-based role runs Monday to Friday, supporting students with information and services and handling administrative tasks within the Faculty.

You will be the first point of contact, offering guidance through in-person and online interactions, and you will help maintain records and contribute to engagement activities.