Student Engagement Operations Coordinator

Widener University; Chester (Delaware County); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Widener University in Chester, PA seeks an Administrative Support Specialist in the Office of Student Engagement. You will anchor front-office operations, assist the Assistant Dean of Students, and supervise 15 student employees while acting as a Coursedog superuser.

You will manage reservations, prepare reports, process event requests, and support budget tracking with Microsoft tools, fostering campus belonging and retention.

Qualifications

• High School diploma or equivalent required.
• 2+ years administrative support experience.
• Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, Teams.
• Experience with Datatel or Colleague database systems.
• Strong communication and customer service skills.

Responsibilities

• Serve as system administrator for Coursedog room reservation system and manage 2,000+ annual reservations.
• Prepare biweekly space utilization and reservation reports.
• Process 400+ student event requests per semester with accurate coordination.
• Provide front office administrative support and respond to inquiries.
• Schedule calendars for the Assistant Dean of Students and staff using Outlook.
• Coordinate meetings, meetings agendas, materials, and room setups.
• Compile statistics and create presentations using Excel, Word, and PowerPoint.
• Supervise 15 student employees and oversee payroll timecards biweekly.
• Assist with high-level departmental and divisional events, including evenings/weekends.
• Prepare financial transactions, including reimbursements and invoices.
• Maintain records and manage mail/packages.

Skills

Customer service

Communication

Interpersonal skills

Office administration

Microsoft Office

Education

High School diploma or equivalent

Bachelor's Degree preferred

Tools

Datatel/Colleague

Job description

Widener University in Chester, PA seeks an Administrative Support Specialist in the Office of Student Engagement. You will anchor front-office operations, assist the Assistant Dean of Students, and supervise 15 student employees while acting as a Coursedog superuser.

You will manage reservations, prepare reports, process event requests, and support budget tracking with Microsoft tools, fostering campus belonging and retention.