Student Services & Engagement Specialist

Penn State University; State College (Centre County); Hybrid; USD 41,000 - 65,000; Full time

Benefits offered by this job

75% tuition discount

Job summary

Penn State University is seeking a full-time Student Services Assistant to support the Office for Undergraduate Education’s student success mission and enhance the overall student experience on campus. The role includes scholarship processing, SEEQ administration, event coordination, and maintaining communications.

The position emphasizes attention to detail, teamwork, and coordination across programs, with a mostly on-site schedule and a possibility of one remote day per week during the

Qualifications

• GED or HS required.
• 2+ years of relevant experience.
• Senior role: Associate Degree and 4+ years of relevant experience or equivalent combination of education and experience.

Responsibilities

• Support the college scholarship program by processing student awards, maintaining databases, and responding to inquiries.
• Serve as College SEEQ Representative by maintaining access for college users, train and disseminate SEEQ information, respond to SEEQ questions and investigate issues, and ensure polices are being followed.
• Coordinate and assist with events for the Associate Dean, including events related to teaching excellence and professional development.
• Assist with student engagement activities, programs, and initiatives including preparing and distributing the weekly student newsletter, tracking engagement activities, and identifying potential opportunities to support student engagement.
• Update and maintain website content.
• Record and post meeting minutes for Undergraduate Education meetings.
• Provide support and coverage for other administrative staff as needed.

Skills

Attention to detail

Independent work

Collaboration

Event coordination

Customer service

Records management

Time management

Problem solving

Written and verbal communication

Education

GED or HS

Associate Degree

Tools

Microsoft Office

eSteward

Plone

FileMaker

Job description

Penn State University is seeking a full-time Student Services Assistant to support the Office for Undergraduate Education’s student success mission and enhance the overall student experience on campus. The role includes scholarship processing, SEEQ administration, event coordination, and maintaining communications.

The position emphasizes attention to detail, teamwork, and coordination across programs, with a mostly on-site schedule and a possibility of one remote day per week during the