Student Engagement - Commuter Life Assistant (FWS/NFWS)

Grand Canyon University; Phoenix (AZ); On-site; USD 14,000 - 19,000; Part time

Job summary

Grand Canyon University seeks a Commuter Life Assistant to support the mission through the Student Engagement department. The role focuses on growing Commuter Life, overseeing the Commuter Lounge, and ensuring a welcoming environment for commuter students.

You will manage check-ins, lounge maintenance, locker registrations, and coordinate pop-up events while collaborating with Public Safety and other campus teams.

Qualifications

• Ability to work independently with minimal supervision.
• Excellent organizational and detail-oriented skills.
• Strong communication and interpersonal abilities.
• Superior telephone and email communication skills.
• Effective time management and multi-tasking capabilities.
• Greet and assist all people entering the Commuter Lounge.
• Demonstrated excellent customer service.
• Valid driver’s license with a clean driving record.

Responsibilities

• Greet commuter students at front desk and direct them as needed.
• Check-in students as they enter the Commuter Lounge.
• Oversee lounge operations, ensuring cleanliness and restocking.
• Restock lounge items and maintain cleanliness of fridges and surfaces.
• Manage commuter lockers and assist with year-long registrations.
• Collaborate with Public Safety to ensure proper locker registrations.
• Communicate with customers and external parties to represent GCU.
• Host commuter pop-up events in the lounge as needed.
• Safely operate an authorized GCU golf cart when required.

Skills

Independent work

Attention to detail

Communication skills

Interpersonal skills

Telephone skills

Time management

Greet and assist visitors

Education

Enrolled as full-time bachelor student

Tools

Desktop computer

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Grand Canyon University is seeking a Commuter Life Assistant to support the mission of Grand Canyon University through GCU's Student Engagement department.

Position Summary

The purpose of this position is to support the growth, efforts, and goals of Commuter Life and to oversee the use of the Commuter Lounge.

Primary Responsibilities

• Greet commuter students at front desk/reception and help guide and direct them to the lounge or other departments on campus depending on the students' need.
• Check-in students as they enter the Commuter Lounge.
• Manage Commuter Lounge and ensure it is cleaned by facilities, fully stocked, and in order at the end of day.
• Restock lounge items and maintain cleanliness of fridges, microwaves, and table surfaces.
• Manage commuter lockers and assist commuters in registering for a commuter locker for the year.
• Work with Public Safety to ensure unregistered lockers have locks removed and are correctly registered by students.
• Communicate with customers, clients, contacts, vendors, and external parties to ensure GCU is well represented.
• Host commuter pop‑up events in the Commuter Lounge as needed.
• Drive an authorized GCU golf cart when required.

Equipment Used and Responsibility

• Desktop computer.
• Microsoft Outlook for e‑mail management.
• Microsoft Word and Excel for Commuter Locker management.
• Software used for check‑in (specify if any).

Qualifications

• Ability to work independently with minimal supervision.
• Exceptional ability to organize information and pay attention to detail.
• Excellent communication and interpersonal skills.
• Superior telephone and e‑mail skills.
• Outstanding ability to manage time and handle multiple tasks and priorities.
• Ability to greet and assist all people who enter the Commuter Lounge.
• Demonstrated excellent customer service skills.
• Valid driver’s license and a clean driving record.

Experience and Education

All applicants must meet the following eligibility requirements to be considered for student employment:

• Enrolled at GCU as a full‑time student in a Bachelor’s program.
• Maintain a 2.0 GPA for bachelor level students or a 3.0 GPA for master level students.
• Maintain good financial and academic (SAP) standing with the University.
• Subject to termination if falling below the minimum requirements.

Grand Canyon University is committed to a student‑first policy.

Pay Rate: Minimum Wage.

Anticipated End Date: June 30, 2027.

The University values diversity among its students, faculty and staff, and invites applications from all qualified individuals, including minorities, females, individuals with disabilities and veterans.

Employment is contingent upon the satisfactory outcome (as determined by the university) of pre‑employment screening activities, including a background check.