Student Customer Support Associate (Part-Time)

ArcBest Corporation; Fort Smith (AR); On-site; USD 17,000 - 22,000; Part time

Job summary

ArcBest is seeking a Student Worker in Customer Support to proactively monitor shipments and resolve issues, providing timely updates to customers and internal teams. The role blends communication, clerical duties, and problem-solving in a part-time schedule.

The position emphasizes adaptability, initiative, and strong phone and computer skills to support daily operations and a positive customer experience.

Qualifications

• Pursuing Bachelor's Degree is required.
• No prior experience is required.
• Basic competence in MS Office Outlook and related computer skills.

Responsibilities

• Communicate shipment status to internal and external customers.
• Find, recommend, and implement solutions to problems.
• Operate office machines such as photocopiers, fax machines, voicemail systems, and computers.
• Type, format, proofread, and edit correspondence and other documents using computers.
• Other duties and projects as assigned.

Skills

Phone skills

Listening

Computer proficiency

Education

Pursuing Bachelor's Degree

Tools

Microsoft Office Outlook

Job description

ArcBest is seeking a Student Worker in Customer Support to proactively monitor shipments and resolve issues, providing timely updates to customers and internal teams. The role blends communication, clerical duties, and problem-solving in a part-time schedule.

The position emphasizes adaptability, initiative, and strong phone and computer skills to support daily operations and a positive customer experience.