Part-Time Customer Care Specialist (Temporary)

ARK Therapeutic; Columbia (SC); On-site; USD 19,000 - 25,000; Part time

Job summary

ARK Therapeutic in Columbia, SC is seeking a part-time temporary Customer Service Representative to handle phone, email, and chat inquiries on-site. You will assist customers through order placement, returns, and product information with a focus on empathy and clear communication.

The role requires reliable, independent work with strong written skills and the ability to manage multiple channels effectively in a quiet office setting.

Qualifications

• Customer service experience is required.
• Ability to handle a high volume of inquiries.
• Excellent written communication and empathy.

Responsibilities

• Answer phone calls and emails; monitor live chat and social media messages.
• Process phone and mail-in orders and assist customers through the order process.
• Troubleshoot issues and provide creative solutions to customer problems.
• Provide timely and accurate information to customers and share insights with the team.

Skills

Customer service

Multitasking

Written communication

Empathy

Job description

ARK Therapeutic in Columbia, SC is seeking a part-time temporary Customer Service Representative to handle phone, email, and chat inquiries on-site. You will assist customers through order placement, returns, and product information with a focus on empathy and clear communication.

The role requires reliable, independent work with strong written skills and the ability to manage multiple channels effectively in a quiet office setting.