Student Concierge & Front Desk Coordinator

Smith Chason College; Los Angeles (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Smith Chason College is seeking a Front Desk Coordinator to welcome students and guests and manage campus front desk operations on campus in Los Angeles.

In this role you will greet visitors, answer calls, coordinate desk activities, provide administrative support to the Office Manager / Campus Director, and help maintain a professional lobby and campus communications. Strong customer service and organizational skills are essential.

Qualifications

• Two years’ administrative support experience required.
• Strong time management and prioritization skills.
• Excellent communication and customer service abilities.
• Ability to maintain confidentiality and handle sensitive information.
• Professional demeanor and positive attitude; teamwork-driven.
• Effective written and verbal communication with staff, students, and visitors.

Responsibilities

• Greet, welcome, and direct all guests and students.
• Coordinate all Front Desk activities and workflows.
• Answer phone calls and respond to emails promptly.
• Provide administrative support to Office Manager / Campus Director.
• Receive and distribute deliveries accurately.
• Maintain a clean, organized lobby and campus communications.

Skills

Administrative support

Time management

Communication

Customer service

Confidentiality

Professionalism

Team collaboration

Job description

Smith Chason College is seeking a Front Desk Coordinator to welcome students and guests and manage campus front desk operations on campus in Los Angeles.

In this role you will greet visitors, answer calls, coordinate desk activities, provide administrative support to the Office Manager / Campus Director, and help maintain a professional lobby and campus communications. Strong customer service and organizational skills are essential.