Student Admissions & Front Desk Coordinator

American Career College; Ontario (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

American Career College in California is seeking an Admissions Coordinator to provide front desk support for the Admissions Department, focusing on customer service and the prospective student entrance process. You will prescreen, pre-qualify, gather information, and route applications to Admissions Representatives while maintaining confidentiality and accuracy in data.

The role requires 2–3 years of relevant office experience, MS Office proficiency, and strong organizational and communication

Qualifications

• High school diploma or equivalent required.
• Two to three years of front desk receptionist/administrative experience in an academic or business office environment.
• Experience with MS Office.
• Experience with data entry and multi-line phone aptitude.
• Ability to maintain confidentiality of all associate, student and administrative information.
• Ability to work effectively in a highly ethnic and culturally diverse student and associate community.

Responsibilities

• Facilitates and ensures timely customer service of current and potential students.
• Assists in prescreening and processing of applications; submits to Admissions Representative.
• Resolves inquiries and routes questions to appropriate personnel.
• Screens telephone calls and routes to appropriate individuals; distributes incoming faxes.
• Coordinates campus mail distribution and handles documents.
• Maintains confidentiality of sensitive information.
• Tracks student data and prepares required reports.
• Assigns and distributes leads to Admissions Representatives in a timely manner.
• Reconciles daily leads and applications and resolves data integrity issues.
• Maintains filing systems and records.
• Supports meetings and special projects as assigned.
• Maintains regular attendance and accurate time records.
• Adheres to ethical and college policies and standards.
• Attends required meetings and trainings.

Job description

American Career College in California is seeking an Admissions Coordinator to provide front desk support for the Admissions Department, focusing on customer service and the prospective student entrance process. You will prescreen, pre-qualify, gather information, and route applications to Admissions Representatives while maintaining confidentiality and accuracy in data.

The role requires 2–3 years of relevant office experience, MS Office proficiency, and strong organizational and communication